Leisure Attendant 2 - Haverfordwest Leisure Centre

Peninsula Community Legal Centre; Haverfordwest; On-site; GBP 24,000 - 29,000; Full time

Job summary

Pembrokeshire County Council in Haverfordwest is seeking a Leisure Attendant 2 to supervise pool users and support the Operations team in keeping the centre clean and safe.

You will deliver friendly customer service, monitor safety, and manage daily enquiries while adhering to RLSS NPLQ requirements; evening, weekend and bank holiday shifts are required. Training and career development are provided.

Qualifications

• Excellent communication skills and customer service focus.
• Willingness to work evenings, weekends and Bank Holidays.

Responsibilities

• Supervise pool users to maintain safety and enjoyment.
• Assist Operations team in keeping the Leisure Centre clean and tidy.
• Handle daily enquiries from members of the public and guide customers accordingly.
• Support safeguarding and safety procedures during shifts.

Skills

Communication skills

Customer service

Education

NPLQ RLSS Lifeguard Qualification

Job description

Leisure Attendant 2 - Haverfordwest Leisure Centre

06/10/2026

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary Grade 3 - £26,427 pro rata Contractual hours 37 Basis Open Ended Job category/type Leisure Job reference REQAA7589

Attachments: Leisure Attendant 2 - Job Description (E).doc Leisure Attendant 2 - Job Description (W).doc Employee Benefits Leaflet A5 (W).pdf Employee Benefits Leaflet A5 (E).pdf

Job description

As a Lifeguard your passion for swimming and love of great customer service will shine through when supervising our customers in the pool, as well as supporting the Operations team in keeping our Leisure Centre clean and tidy.

You will assist in maintaining appropriate standards of safety and cleanliness to ensure the maximum enjoyment by users. Duties will include supervising swimmers in the pool area and dealing with daily routine enquiries from members of the public and supervision of customers using the facilities throughout the centre.

You must possess excellent communication skills and be friendly and approachable and committed to customer service as you will provide a supportive role to our customers, providing personal attention and care at all times.

You will have an interest in sports, and you should hold RLSS National Pool Lifeguard Qualification (NPLQ) and previous practical experience would be advantageous but not essential as RLSS NPLQ training can be provided.

This post requires working shifts including evenings, weekends and Bank Holidays.

We offer a nurturing and supportive workplace, along with strong induction and training programmes, to help you to grow and develop your career pathway for the future.

Due to the qualifications and training provided the successful candidate must be 16 years and over.

All shortlisted candidates will be required to undergo a swim test at interview.

Employee Benefits

Our employee benefits are designed to help invest in your future and are in addition to living and working in Pembrokeshire, one of the most beautiful and desirable counties in the UK.

The Visit Pembrokeshire website https://www.visitpembrokeshire.com/ is an excellent source of information, and showcases the wide variety of activities, amenities and adventures that await you.

Please refer to the job description above for more details on this vacancy and the person specification.

Employment Checks

This post is subject to a DBS disclosure check. Where it is appropriate for your role and responsibility, the personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by visiting https://www.cifas.org.uk/fpn. Applicants should ensure they have the right to work in the UK before applying for a vacancy.

Please note that at this point, Pembrokeshire County Council is not accepting applicants who require a Skilled Worker visa as a prerequisite to a right to work in the UK. Applicants should ensure they have the right to work in the UK before applying for a vacancy.

Guidance Note: Use of AI and Accuracy of Information:

• We understand that applicants may choose to use tools such as generative AI to support the preparation of their application. While the use of such tools is permitted, it remains the applicant’s full responsibility to ensure that all information submitted is factually accurate, truthful, and representative of their own skills, experiences and qualifications.
• Providing information that is false, misleading, or exaggerated, regardless of whether it was generated by AI or not, may result in disqualification from the recruitment process or dismissal if discovered after appointment.
• By submitting this application, you confirm that all content provided is accurate and submitted in good faith.

The Supported Employment Programme is a group of local authority based enterprises that employs over 75 people with a disability or work limiting health condition, please visit the link below for further information: Pembrokeshire Supported Employment Programme - Pembrokeshire County Council

Safeguarding

Safeguarding and protecting children and adults at risk is a high priority for Pembrokeshire County Council. We aim to support vulnerable children and adults at risk to ensure they are as safe as they can possibly be. We are committed to ensuring their safety and will take action to safeguard their well-being. The Council’s Corporate Safeguarding Policy provides a framework for every member of staff and Service within the Council, setting out responsibilities in relation to safeguarding and protecting children and adults at risk as well as the methods by which the Council will be assured that it is fulfilling its duties.

This policy applies to all Council employees and workforce, councillors, volunteers and also service providers that are commissioned by the Council. Safeguarding is everyone's business whether they work for, or on behalf of, the Council.

Support & Additional Info

• Please contact the HR Systems Team as early as possible if you're unable to apply online by emailing [e-mail] .
• Please contact the Recruitment Team if you have any queries relating to this vacancy by emailing [e-mail] .
• Local Government Employees on National Joint Council (NJC) terms are subject to national pay bargaining; all salaries currently stated in our adverts are as 01/04/2025.
• Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; therefore prior consideration will be given to existing employees who meet the person specification and are registered on our redeployment pool.

Welsh language skills are desirable. Applications may be submitted in Welsh and will not be treated less favourably than applications submitted in English.

Pembrokeshire County Council,Haverfordwest, Pembrokeshire, SA61 1TP