Jo Malone London Lakeside 15hrs Stylist

Estée Lauder Companies; Grays; On-site; GBP 18,000 - 24,000; Full time

Job summary

Jo Malone London in Grays, UK is seeking a boutique stylist to deliver outstanding customer service and uphold the world-class experience for visitors from around the globe. You will help maintain the boutique, support opening/closing duties, and assist with events and consultations that create memorable experiences.

The role emphasizes warmth, storytelling, and a can-do attitude to meet individual sales and service goals in a fast-paced luxury retail setting.

Qualifications

• Provide inspirational, authentic and personalized customer service.
• Able to work retail hours including days, nights, weekends and events.
• Must have right to live and work in the country if invited to interview.

Responsibilities

• Provide outstanding customer service to each visitor.
• Maintain the store environment and housekeeping duties.
• Assist with opening and closing of the Boutique.
• Support hosting events and consultations for clients.

Skills

Customer service

Sales

Storytelling

Hospitality

Job description

Description

At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London™ to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town.

The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to, maintaining the store environment, operations, assisting with opening and closing of the Boutique and housekeeping duties. The Stylist will understand their individual sales and service goals

Qualifications

The ideal candidate will be warm, kind and friendly, love to help with a ‘can-do’ attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean and crisp image.

• The ability to provide inspirational, authentic and personalized customer service
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview