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Jo Malone London in the United Kingdom is seeking a boutique host/stylist to deliver exceptional customer experiences across visitors from around the world and corporate clients. You will showcase The World of Jo Malone London™ and host events and services that create memorable experiences.
The role emphasises outstanding customer service, maintaining the boutique environment, and supporting opening/closing procedures while pursuing personal sales and service goals.
At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount.
Fragrant fun, curiosity and kindness are key.
In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London™ to our customers, global colleagues, and corporate clients and media contacts.
Creativity is our day to day.
From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories.
From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town.
The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to, maintaining the store environment, operations, assisting with opening and closing of the Boutique and housekeeping duties. The Stylist will understand their individual sales and service goals.
The ideal candidate will be warm, kind and friendly, love to help with a ‘can-do’ attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean and crisp image.