Java Application Support Engineer (Linux, SQL & Automation)

Pontoon; Chester; Hybrid; GBP 55,000 - 60,000; Full time

Job summary

Pontoon is looking for an Application Support Engineer in Chester to support and maintain real-time communication and automation applications. These Java-based applications run on Linux environments and require solid Linux administration and database skills.

The role focuses on troubleshooting, deployment, scripting in Python or PowerShell, and collaborating with Infrastructure teams. You will manage incidents, monitor logs (Splunk), and participate in an on-call rota while delivering clear

Qualifications

• Experience supporting Java applications in production environments.
• Strong Linux administration and troubleshooting skills.
• Solid SQL/database querying skills.
• Scripting experience in Python and/or PowerShell.
• Experience with incident management and end-user support.
• Ability to communicate with both technical and non-technical stakeholders.

Responsibilities

• Support, maintain, and troubleshoot Java-based applications hosted on Linux Servers.
• Develop, enhance, and maintain automation scripts using Python and PowerShell.
• Install, configure, and deploy software applications.
• Monitor system performance and investigate production issues.
• Perform deployments, patching, backup, recovery, and DR activities.
• Create and maintain technical documentation.
• Monitor and analyse system and application logs.
• Collaborate with infrastructure teams to resolve incidents.
• Manage incidents through ticketing system with timely updates.
• Escalate issues to internal teams and vendors when required.
• Carry out regular health checks, Splunk monitoring, and housekeeping.
• Participate in an on-call support rota.
• Provide clear communication and updates to stakeholders.

Skills

Java applications in prod

Linux administration

SQL databases

Python scripting

PowerShell scripting

Incident management

Splunk monitoring

End-user support

Education

Degree in IT/CS

Certifications in Linux/Java/SQL/Python

Job description

Pontoon is looking for an Application Support Engineer in Chester to support and maintain real-time communication and automation applications. These Java-based applications run on Linux environments and require solid Linux administration and database skills.

The role focuses on troubleshooting, deployment, scripting in Python or PowerShell, and collaborating with Infrastructure teams. You will manage incidents, monitor logs (Splunk), and participate in an on-call rota while delivering clear