Hybrid Application Support Engineer - Linux, Java & SQL

Pontoon Solutions; Chester; On-site; GBP 40,000 - 60,000; Full time

Job summary

Pontoon Solutions is seeking an Application Support Engineer in Chester to support real-time Java-based applications on Linux. The role focuses on Linux administration, SQL querying, and automation scripting with Python/PowerShell, with on-call rotation and cross-team collaboration.

The successful candidate will troubleshoot production issues, deploy software, monitor systems, and maintain documentation while ensuring high availability of critical business applications.

Qualifications

• Strong experience supporting Java applications in production environments.
• Solid Linux administration and troubleshooting skills.
• Strong SQL and database query-writing skills.
• Experience with automation scripting using Python and/or PowerShell.
• Experience with incident management, ticketing systems, and end-user support.
• Ability to analyse issues, assess business impact, and communicate effectively with technical and non-technical stakeholders.
• Familiarity with Splunk monitoring and operational support activities.
• Proficiency with Microsoft Office tools for reporting and data analysis.

Responsibilities

• Support, maintain, and troubleshoot Java-based applications hosted on Linux servers.
• Develop, enhance, and maintain automation scripts using Python and PowerShell.
• Install, configure, and deploy software applications.
• Monitor system performance and investigate production issues.
• Perform application deployments, patching, backup, recovery, and disaster recovery activities.
• Create and maintain technical documentation.
• Monitor and analyse system and application logs.
• Work closely with infrastructure teams to resolve incidents.
• Manage incidents through the ticketing system and provide timely updates.

Skills

Java applications

Linux administration

SQL queries

Python scripting

PowerShell scripting

Incident management

Stakeholder communication

Splunk monitoring

Microsoft Office

Education

Degree in Information Technology or Computer Science

Certifications in Linux/Java/SQL/Python/PowerShell

Tools

Splunk

Job description

Pontoon Solutions is seeking an Application Support Engineer in Chester to support real-time Java-based applications on Linux. The role focuses on Linux administration, SQL querying, and automation scripting with Python/PowerShell, with on-call rotation and cross-team collaboration.

The successful candidate will troubleshoot production issues, deploy software, monitor systems, and maintain documentation while ensuring high availability of critical business applications.