Japanese speaking Job - Amadeus Ticketing Officer - London

People First Team Japan/ピープルファーストチームジャパン; London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading company in the travel industry is seeking a Japanese speaking Amadeus Ticketing Officer in London. The position involves handling international ticket issuance, supporting customer inquiries, and managing fare calculations. Candidates must have fluency in Japanese and experience in the travel industry, particularly with Amadeus software.

Qualifications

• Japanese to mother tongue standard.
• Previous work experience in the travel industry is essential.
• Experience in arranging international air tickets highly welcomed.

Responsibilities

• Handling all aspects of international airline ticket issuance.
• Issuing and arranging international air tickets using Amadeus.
• Fare calculations, processing changes, cancellations, and refunds.

Skills

Customer service skills

Telephone manner

Japanese language

Business-level English

Tools

Amadeus

Job description

Title: Japanese speaking Amadeus Ticketing Officer

Salary: Competitive

Location:London

Job status:Permanent

Start date:ASAP

Japanese speaking Amadeus Ticketing Officer -Job Description:

• Handling all aspects of international airline ticket issuance
• Issuing and arranging international air tickets using Amadeus
• Fare calculations, settlement tasks, processing changes, cancellations, and refunds
• Preparing quotes, registering tariffs, and handling customer inquiries (by phone and email)
• Supporting the Sales Manager
• Performing other related administrative duties

Japanese speaking Amadeus Ticketing Officer -Requirements:

• Japanese to mother tongue standard and business-level English
• Previous work experience in the travel industry is essential
• Experience in usingAmadeusis a must
• Experience in arranging international air tickets (especially ticketing and settlement experience is highly welcomed)
• Excellent telephone manner and customer service skills

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We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

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