Japanese-Speaking IT Helpdesk & Admin — Hybrid Role

Centre People Appointments; City Of London; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

Centre People Appointments is seeking a Japanese-speaking IT Helpdesk & Administrator for a temporary London assignment. The role covers day-to-day IT support, Microsoft 365 administration, and collaboration with IT and HR teams. Hybrid working and a comprehensive induction are provided.

The ideal candidate will have IT support experience, strong communication skills, and the ability to work in a busy corporate environment. Weekend and bank holiday shifts may apply.

Qualifications

• Previous experience in IT helpdesk, IT support or a related role.
• Good understanding of IT systems and user support.
• Strong communication and problem-solving skills.
• Good organisational skills and attention to detail.

Responsibilities

• Provide IT helpdesk and user support for day-to-day technical issues.
• Troubleshoot and resolve user-related IT issues, escalating where required.
• Support Microsoft 365, PC and other IT-related systems and services.
• Assist with IT administration and general operational tasks.
• Maintain accurate records and documentation relating to IT support activities.
• Work closely with IT and other internal teams to ensure effective issue resolution.
• Support users and colleagues in accordance with internal procedures and requirements.

Skills

IT helpdesk experience

Strong communication

Problem-solving

Attention to detail

Tools

Microsoft 365

Job description

Centre People Appointments is seeking a Japanese-speaking IT Helpdesk & Administrator for a temporary London assignment. The role covers day-to-day IT support, Microsoft 365 administration, and collaboration with IT and HR teams. Hybrid working and a comprehensive induction are provided.

The ideal candidate will have IT support experience, strong communication skills, and the ability to work in a busy corporate environment. Weekend and bank holiday shifts may apply.