New Job - Help Desk Assistant - London

People First Recruitment; Greater London; Vor Ort; GBP 22.000 - 28.000; Vollzeit

Zusammenfassung

People First in The City of London is hiring a HelpDesk Assistant to provide day-to-day IT support to end users, troubleshoot PCs, hardware and peripherals, and diagnose networking issues. You will also support Microsoft 365, EntraID and Intune, including account and license administration, and manage devices with ongoing maintenance.

The role is onsite in London, 35 hours per week, ASAP start, and offered under an agency PAYE arrangement.

Qualifikationen

• Excellent written and verbal communication in English.
• Extensive experience in IT infrastructure and applications support.
• Excellent organisational skills.
• Strong communication and interpersonal skills.
• Collaborative approach and ability to work effectively as part of a team.
• Excellent analytical and problem-solving skills.
• Strong time management and attention to detail.
• High level of responsibility and accountability.
• Japanese language skills would be an advantage.

Aufgaben

• Provide day-to-day IT support to end users, troubleshooting PC hardware, software and peripherals.
• Apply a sound understanding of networking concepts to diagnose and resolve network-related issues.
• Understand and apply basic IT security principles and consider security implications of everyday activities.
• Provide support for Microsoft 365, EntraID and Intune, including user accounts and licenses.
• Manage and support PCs and mobile devices, including device configuration, deployment and ongoing maintenance.

Kenntnisse

English communications

IT infrastructure support

Microsoft 365

Device management

Teamwork

Analytical skills

Jobbeschreibung

JobTitle:HelpDeskAssistant

YourNewSalary:Competitive

Location:TheCityofLondon,5daysOnsite

Agencytemp(PAYE)

Start:ASAP

Workinghours:35hours

HelpDeskAssistant-DutiesandResponsibilities

• Provideday-to-dayITsupporttoendusers,includingtroubleshootingPC,hardware,softwareandperipheral-relatedissues.


• Applyasoundunderstandingoffundamentalnetworkingconceptstosystematicallydiagnoseandresolvenetwork-relatedissues.


• UnderstandandapplybasicITsecurityprinciples,includingthepotentialsecurityimplicationsofday-to-dayITactivitiesanddecisions.


• ProvidesupportforMicrosoft365,EntraIDandIntune,includinguseraccountandlicenceadministration.


• ManageandsupportPCsandmobiledevices,includingdeviceconfiguration,deploymentandongoingmaintenance.

HelpDeskAssistant-SkillsandExperience

• ExcellentwrittenandverbalcommunicationskillsinEnglish.


• ExtensiveexperienceinITinfrastructureandapplicationsupport.


• Excellentorganisationalskills.


• Strongcommunicationandinterpersonalskills.


• Acollaborativeapproachwiththeabilitytoworkeffectivelyaspartofateam.


• Excellentanalyticalandproblem-solvingskills.


• Strongtimemanagementskillswiththeabilitytoprioritisetaskseffectively.


• Highlevelofaccuracyandattentiontodetail.


• Strongsenseofresponsibilityandaccountability.


• Japaneselanguageskillswouldbeanadvantage.

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers.