A prominent educational institution in the United Kingdom is seeking a technical support professional to assist with IT equipment and teaching workshops. The ideal candidate will have at least 3 years of relevant experience and a Level 3 qualification in computing. Responsibilities include supporting learners in practical sessions, organizing IT shop operations, and maintaining hardware. Strong knowledge in troubleshooting and 3D printing processes is essential. Competitive compensation is offered, with a salary range of £26,555 - £32,818 per year.
Qualifications
3+ years experience in technical support within a computer environment.
Good knowledge of computer components and troubleshooting.
Ability to diagnose, repair hardware, software, and network faults.
Responsibilities
Provide support to learners and staff in workshop activities.
Prepare and maintain computing equipment and tools.
Organize and supervise daily operations in the IT shop.
Skills
Technical support
3D printing processes
Hardware troubleshooting
IT networking
Microsoft Excel
Education
L3 computer qualifications or related discipline
Level 4 or above/relevant professional technical qualification
Tools
Slicing software
Tinkercad
Fusion 360
Job description
A prominent educational institution in the United Kingdom is seeking a technical support professional to assist with IT equipment and teaching workshops. The ideal candidate will have at least 3 years of relevant experience and a Level 3 qualification in computing. Responsibilities include supporting learners in practical sessions, organizing IT shop operations, and maintaining hardware. Strong knowledge in troubleshooting and 3D printing processes is essential. Competitive compensation is offered, with a salary range of £26,555 - £32,818 per year.