I.T Curriculum Specialist (Workshop Technician)

Hopwood Hall College; Leeds; On-site; GBP 26,555 - 32,818; Full time

Job summary

A prominent educational institution in the United Kingdom is seeking a technical support professional to assist with IT equipment and teaching workshops. The ideal candidate will have at least 3 years of relevant experience and a Level 3 qualification in computing. Responsibilities include supporting learners in practical sessions, organizing IT shop operations, and maintaining hardware. Strong knowledge in troubleshooting and 3D printing processes is essential. Competitive compensation is offered, with a salary range of £26,555 - £32,818 per year.

Qualifications

• 3+ years experience in technical support within a computer environment.
• Good knowledge of computer components and troubleshooting.
• Ability to diagnose, repair hardware, software, and network faults.

Responsibilities

• Provide support to learners and staff in workshop activities.
• Prepare and maintain computing equipment and tools.
• Organize and supervise daily operations in the IT shop.

Skills

Technical support

3D printing processes

Hardware troubleshooting

IT networking

Microsoft Excel

Education

L3 computer qualifications or related discipline

Level 4 or above/relevant professional technical qualification

Tools

Slicing software

Tinkercad

Fusion 360

Job description

Overview

Department: Computing and Digital Technology

Location: Middleton

Application Deadline: 22 January 2026

Compensation: £26,555 - £32,818 / year

Description: To demonstrate skills, to instruct and support learners and staff in practical teaching workshops.

Responsibilities

• To provide direct support to learners and staff engaged in workshop activities
• To provide staff training on specific equipment and software programmes and to act as a technical advisor to staff
• Prepare classroom/workshop activities, ensuring all materials and equipment are prepared in readiness for practical IT sessions and the retrieval of such IT equipment and tools
• Provide a storekeeping service and be responsible for the security of all IT equipment and tools
• Maintain and repair specialist equipment to keep it in good working order and safe condition, assist with practical IT classes in demonstrations and support student project work, contribute to programme team development
• Be flexible in supporting the department’s requirements and cross college tasks
• Be responsible for furniture, equipment and consumable goods used in relation to work
• Preparation of open evenings setting up promotional stands and exhibition material
• Repairing and maintaining classroom computers used for practical sessions
• Regular planned maintenance and repairs of all classroom computers
• Administration of budget within the computer maintenance and IT Shop
• To organise and supervise the daily operations in the IT shop and provide direct support to learners and staff engaged in IT Shop activities
• Support the development and use of 3D printing within the curriculum, including preparing and maintaining 3D printers, advising staff on suitable software and materials, and assisting learners with practical 3D design and printing tasks
• Disposal of old and faulty hardware computer components
• Cleaning of all equipment
• Ensure continuous development and improvement of professional knowledge
• Any other duties, of a similar level of responsibility, as may be required.

Skills, Knowledge and Expertise

Qualifications

Essential Criteria

• At Least L3 computer qualifications or related discipline

Desirable Criteria

• Level 4 or above/ relevant professional technical qualification

Experience

Essential Criteria

• 3 Years relevant experience working within the computer environment / Technical Support.

Desirable Criteria

• IT/Network support

Specialist Knowledge

Essential Criteria

• Ability to assemble and dismantle computers, install and upgrade operating systems/software.
• Diagnose, troubleshoot and repair Hardware, Software and Networking faults.

Desirable Knowledge

• Experience with 3D printing processes including slicing software, filament management and basic machine maintenance.
• Ability to support learners with 3D design workflows using software such as Tinkercad, Fusion 360 or similar.
• Understanding of how 3D printing can enhance curriculum delivery through prototyping, modelling and practical project work.

IT Skills

Essential Criteria

• Good knowledge of Computer components and hardware troubleshooting
• Good knowledge of IT networking and server technologies (including web server)
• Good level of Microsoft applications particularly Excel

Desirable Criteria

• Knowledge of software packages such as ProMonitor, goldmine and student record systems.