IT Trainer: AI & Microsoft 365 Specialist (Travel)

Ashdown Group; Devon and Torbay; On-site; GBP 45,000 - 55,000; Full time

Job summary

Ashdown Group is seeking an IT Trainer to design and deliver technology training across Torquay, Newton Abbot and Exeter. The role involves creating guides, videos and materials, and supporting adoption of new tech and AI within a growing organisation.

You will train users with varying technical abilities, work with IT and business stakeholders, and travel between offices as required. A driving licence and access to a vehicle are essential.

Qualifications

• Experience designing and delivering technology training
• Strong Microsoft 365 knowledge, particularly Teams, Outlook, Word and Excel
• Experience supporting technology adoption, digital transformation or change programmes
• Understanding of AI and its business applications
• Excellent communication and presentation skills
• Coaching, mentoring and interpersonal skills
• Ability to work with people at all levels
• Excellent organisation and problem-solving skills
• Full UK driving licence and access to a vehicle

Responsibilities

• Designing and delivering classroom, remote and one-to-one technology training
• Creating user guides, training materials, videos and quick reference guides
• Supporting the rollout and adoption of new technology and digital initiatives
• Delivering training around Microsoft 365, particularly Teams, Outlook, Word and Excel
• Supporting AI adoption and helping colleagues understand its practical applications
• Delivering cybersecurity, phishing and technology awareness training
• Working with IT and business stakeholders on digital transformation and change initiatives
• Adapting training to suit different audiences and learning styles
• Travelling between multiple offices as required (travel covered)

Skills

Microsoft 365

Communication

Coaching

Interpersonal skills

Presentation skills

Tools

Microsoft Teams

Outlook

Word

Excel

Job description

Ashdown Group is seeking an IT Trainer to design and deliver technology training across Torquay, Newton Abbot and Exeter. The role involves creating guides, videos and materials, and supporting adoption of new tech and AI within a growing organisation.

You will train users with varying technical abilities, work with IT and business stakeholders, and travel between offices as required. A driving licence and access to a vehicle are essential.