IT Trainer

Possibl; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global law firm is seeking a Digital Learning Specialist to lead IT training and AI learning initiatives in Liverpool. You will design and manage training programmes, optimise the Learning Management System (LMS), and champion continuous improvement. The ideal candidate has proven IT training experience, strong knowledge of Microsoft 365, and the ability to communicate complex technology effectively. Join this team to position the firm at the forefront of digital learning.

Qualifications

• Proven experience as an IT Trainer or Digital Learning Specialist.
• Strong knowledge of Microsoft 365 and Windows applications.
• Hands-on experience designing and delivering technical training.
• Solid understanding of AI in workplace learning.
• Experience with LMS platforms and digital content management.
• Confident communicator able to simplify complex technology.
• Strong organisational skills with a continuous-improvement mindset.

Responsibilities

• Deliver IT Training, AI induction and upskilling programmes.
• Design, manage and continuously improve LMS content.
• Lead AI learning enablement and embed tools.
• Measure learning impact to refine programmes.
• Provide clear, solution-focused support to colleagues.
• Track digital learning and AI trends for innovation.

Skills

IT Training

Microsoft 365

Windows applications

Technical training delivery

AI in workplace learning

Learning Management Systems (LMS)

Communication skills

Organisational skills

Tools

eLearning tools (Articulate, Captivate)

Video creation software

Job description

A global law firm is looking for a Digital Learning Specialist to join them in Liverpool to drive digital skills, IT & systems training, AI adoption and modern learning across the business.

You’ll lead engaging digital, IT & systems training and AI learning initiatives, optimise the LMS, and champion a culture of continuous improvement, working closely with legal and business services teams to deliver practical, future-focused training.

What you’ll do

• Deliver IT Training, AI induction and upskilling programmes, supporting seamless onboarding and AI literacy.
• Design, manage and continuously improve engaging LMS content.
• Lead AI learning enablement, embedding tools and approaches aligned to practice and business needs.
• Measure learning impact, using data and feedback to refine and enhance programmes.
• Collaborate closely with colleagues, providing clear, solution-focused support.
• Track digital learning and AI trends, contributing ideas that position the firm as a leader in digital learning.

What you’ll bring

• Proven experience as an IT Trainer or Digital Learning Specialist.
• Strong knowledge of Microsoft 365 and Windows applications.
• Hands-on experience designing and delivering technical training (in-person, virtual and hybrid).
• Solid understanding of AI in workplace learning (e.g. generative AI, prompt engineering, responsible use).
• Experience with LMS platforms and digital content management.
• Confident communicator, able to simplify complex technology for varied audiences.
• Strong organisational skills with a continuous-improvement mindset.

Nice to have

• Experience with eLearning tools (e.g. Articulate, Captivate) and video creation.
• Exposure to legal sector systems (e.g. iManage).
• Learning, digital or AI qualifications (e.g. CIPD, TAP, MCT).