It Technician - Thriving School In Royal Sutton Coldfield, Birmingham

Marchant Recruitment; Birmingham; On-site; GBP 21,000 - 28,000; Full time

Job summary

Marchant Recruitment is assisting a respected UK school in finding a reliable IT Technician to join a friendly environment. The role focuses on keeping IT systems healthy, supporting staff and students, and ensuring classroom technology operates smoothly.

You will handle first/second-line support, manage accounts, and assist with Microsoft 365 and Windows-based systems, contributing to a positive, well‑run school IT service.

Responsibilities

• Providing first line and second-line technical support to staff and students.
• Troubleshooting hardware, software, network and connectivity issues.
• Installing, configuring and maintaining computers, laptops, printers and other IT equipment.
• Supporting users with Microsoft 365, Windows and other school-based software systems.
• Managing user accounts, passwords and access permissions.
• Assisting with the setup and maintenance of classroom technology, including interactive displays and AV equipment

Job description

Our client is currently looking for a reliable and technically confident IT Technician to join a friendly and supportive school environment.

This is an excellent opportunity for an IT professional with strong technical skills and a passion for supporting staff and students. The successful candidate will play an important role in ensuring the school's IT systems, hardware and networks operate effectively on a day-to-day basis.

Key Responsibilities

• Providing first line and second-line technical support to staff and students.
• Troubleshooting hardware, software, network and connectivity issues.
• Installing, configuring and maintaining computers, laptops, printers and other IT equipment.
• Supporting users with Microsoft 365, Windows and other school-based software systems.
• Managing user accounts, passwords and access permissions.
• Assisting with the setup and maintenance of classroom technology, including interactive displays and AV equipment

Why Join This School?

This well-regarded school enjoys an exceptional reputation in the community and carries a "Good" rating from Ofsted. Driven by a strong ethos and high expectations, the school achieves steadily improving academic outcomes, with student progress consistently meeting or exceeding national benchmarks.

We have partnered with the institution for years, successfully placing many candidates who consistently highlight the supportive leadership, positive student behaviour, and warm, welcoming environment.