IT Technician - Slough

Xact Placements Limited; Slough; On-site; GBP 27,000 - 32,000; Full time

Job summary

Xact Placements Limited in Slough is seeking an ICT Technician to maintain IT hardware and services across school sites and support the ICT provisions of the academy.

The role is full-time and subject to enhanced DBS and safeguarding checks. You will install, repair and manage computers, iPads, printers and AV equipment, delivering reliable technical support and user assistance.

Strong customer service and Office 365 proficiency are essential to serve staff and pupils effectively.

Qualifications

• 2+ years' similar experience ideally within education.
• Excellent customer service and communication skills.
• High level knowledge of common user applications and skilled in using Office 365.
• Skilled in upholding the quality of school computer equipment and providing technical support.

Responsibilities

• Settle and manage any technical issues that impact operations by providing efficient technical solutions.
• Installation / repair of computers with standardised applications and networking software, diagnosing and solving problems.
• Handle a range of technical duties related to the computer network and desktop services across devices (PCs, iPads, printers, AV equipment).

Skills

Customer service

Communication

Office 365

Job description

Are you looking for a new exciting opportunity working as an ICT Technician to be based in Slough?

You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as well as supporting the school in improving the standard of their ICT provisions.

This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.

Main Duties of the Role

• Settle and manage any technical issues that impact the operations by providing efficient technical solutions.
• Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations.
• Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware).

Your Skills and Experience

• 2+ years' similar experience ideally within education
• Excellent customer service and communication skills
• High level knowledge of common user applications and skilled in using Office 365.
• Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolve technical problems.

Salary

• £27,000-£32,000 per annum, depending on experience