IT Technician - North East

Witherslack Group; Sunderland; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Salary 26k-31k

Training & development

35 days holiday

Flexible benefits

Wellbeing support

Medical cover

Great offices

Referral bonus £1,000

Job summary

Witherslack Group is seeking an IT Field Technician to install, maintain and troubleshoot technology across our sites in the North East. You will visit offices, classrooms and care settings, provide daily end-user support, and ensure systems run smoothly to support our educational and care teams.

A driving license is required; we offer a competitive salary of £26,000 - £31,000 plus excellent benefits, ongoing professional development, generous holiday, and flexible benefits to help you build a

Qualifications

• Solid expertise in Microsoft Operating systems and Office Applications.
• Experience supporting iPad devices, preferably in educational settings.
• Networking knowledge.
• Hardware and software troubleshooting across devices and platforms.

Responsibilities

• Install, maintain, or fix technology across offices, classrooms, and care sites.
• Provide daily end-user IT support to staff and students.
• Troubleshoot and diagnose issues to keep systems running smoothly.
• Travel to sites region-wide to support the group.

Skills

Microsoft OS

Office Applications

iPad support

Networking

Hardware & software

Job description

£26,000 - £31,000 + excellent benefits

Based at our sites across the North East.

Looking for a job where you can support creating brighter futures? Want to take care of our tech and help to do something extraordinary? Join us in our IT Field Technician role and you can do both.

Those huge small victories

We are the highest Ofsted-rated provider in the country for special education and care. Our teams are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things.

For children with complex needs the level of care and education we provide must go above and beyond. That’s what drives us here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we’re proud to have won a reputation for excellence and market leading OFSTED ratings.

Get out what you put in

Our IT Technicians are people who dazzle our end users every day, by installing, maintaining, or fixing technology in their offices, classrooms and homes while offering them daily support and expertise to support them in their goal of providing aspirational environments for all our young people.

A Driving License is a requirement for this role as you will be visiting sites across the region, providing them with friendly, proactive IT support which will help our teams to create brighter futures. You’ll install equipment and keep it well maintained, and when problems arise will be there to troubleshoot and diagnose to help keep everything up and running across the Witherslack Group.

Bring your whole-self to work

Here at Witherslack Group, we celebrate everyone’s differences as that’s what makes us the best at what we do. Our young people come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. We’ll give you the chance to build an exciting career in a fast-growing organisation, where you’re free to achieve your potential.

You will need to have solid expertise in the following key areas:

• Microsoft Operating systems and Microsoft Office Applications

• iPad support (preferably in an educational environment)

• Networking knowledge

• Hardware and software

What we do for you

We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you’ll get to make a genuine difference to the lives of our young people – plus you’ll get:

• Salary: £26,000 - £31,000 dependant on experience

• Training:Ongoing professional development.

• Holiday: You’ll work hard at WG, so you’ll be rewarded with 35 days holiday (including bank holidays)

• Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance – check out our benefitshere

• Wellbeing:a host of wellbeing tools and advice including employee assistance

• Medical coverso you can claim back the cost of things like an opticians or dentist appointment and a host ofhigh-street discounts

• Beautiful working environmentswith the very best facilities

• A recommend a friend scheme that offers a £1,000 bonus every time

Join the UK’s best special education and care provider

Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself .

The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community.