IT Technician / IT Support Technician

Rise Technical Recruitment Ltd; City Of London; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Further Training

Career Progression

Excellent Benefits

Job summary

Rise Technical Recruitment Ltd is seeking an IT Technician / IT Support Technician for a site-based role in a busy school environment. You will provide 1st/2nd line support, install hardware, manage software, and help keep ICT resources secure and up to date.

The role runs Monday to Friday, 36 hours per week, across 52 weeks with two fixed weeks during results week. The ideal candidate has IT support experience, basic networking knowledge, and NVQ Level 3 (or equivalent).

Qualifications

• IT support experience across 1st/2nd line.
• Basic networking knowledge across an organisation.
• NVQ Level 3 in IT or equivalent qualification/experience.

Responsibilities

• Provide 1st and 2nd line IT support on site for staff and pupils.
• Troubleshoot and repair ICT/AV equipment where possible.
• Install hardware and manage software on workstations.
• Support security updates and manage licences.
• Maintain inventories and ensure security tagging/marking of equipment.

Skills

IT support experience

Networking knowledge

NVQ Level 3 in IT

Education

NVQ Level 3 (or equivalent)

Job description

IT Technician / IT Support Technician

30,000 to 33,500 + Further Training + Career Progression + Excellent Benefits

Site based, commutable from Ilford, Woodford, Chadwell Heath, Fairlop, Wanstead and surrounding areas.

Are you an IT Technician or IT Support Technician looking for a stable, site-based role with set hours, where you'll be supported by senior staff and given the chance to build your skills in a busy school environment?

This is a permanent position with a well-established secondary school, supporting staff and pupils with day-to-day IT, while helping to keep ICT resources and learning facilities running smoothly and safely.

In the role you'll provide 1st / 2nd line support, troubleshoot and carry out basic repairs where possible, install hardware, manage software on workstations, and help keep on top of security updates and licensing. You'll also maintain equipment inventories, ensuring devices are security tagged/marked after purchase.

You will work Monday to Friday on fixed daytime hours (36 hours per week), across 52 weeks per year, including two fixed working weeks during results week.

This role would suit someone with IT support experience who wants stability, a structured environment, and the chance to be trained and supported while doing a genuinely varied hands-on support role.

The Role:

• Provide 1st and 2nd line support to staff and pupils on site
• Troubleshoot and repair ICT / audio-visual equipment where possible
• Install hardware and manage software on workstations
• Support security updates, communicate critical updates, and manage licences
• Maintain inventories and ensure equipment is security tagged/marked

The Person:

• IT support experience (hardware/software, installation and troubleshooting)
• Basic networking knowledge (supporting an organisation-wide environment)
• NVQ Level 3 (or equivalent qualification/experience) in a relevant IT discipline

Reference Number: BBBH(phone number removed)

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.

We are an equal opportunities employer and welcome applications from all suitable candidates.

We are an equal opportunities company and welcome applications from all suitable candidates.