IT Technician

Wimbledon High School; Wimbledon; On-site; GBP 34,000 - 36,000; Full time

Benefits offered by this job

Competitive salaries and pay progress

Professional development opportunities

Training grants for qualifications

Free life assurance benefit

Discount on GDST school fees

Job summary

Wimbledon High School is seeking a practical, approachable ICT Technician to ensure technology is reliable for teaching and administration. The role involves responding to hardware and software faults, deploying devices, and supporting BYOD and iOS arrangements.

You will work under the ICT Operations Manager, assisting with system checks, security updates and keeping equipment records up to date.

Qualifications

• Experience providing customer-focused IT support.
• Practical understanding of computer hardware, operating systems, networks and common applications.
• Apple/iOS technology, Microsoft 365 service desk systems or cloud-based services would be an advantage.

Responsibilities

• Respond to technical requests from staff and pupils.
• Prepare and deploy devices and install approved software.
• Support BYOD and iOS arrangements.
• Assist with routine system checks, account administration and upgrades.

Skills

IT support

Hardware

Operating systems

Networks

Apple/iOS tech

Education

IT qualification or apprenticeship

Tools

Microsoft 365

Cloud services

Job description

ICT Technician

Contract term: Permanent

Hours: Full time

Salary: £34,000 - £36,000 p.a. depending on experience

This is an exciting opportunity to use your IT skills and play a key role making technology work where it matters most: in the classroom and for the staff who rely on it every day in one of the UK's leading independent girls' schools. At Wimbledon High School, technology plays an important role in supporting teaching, learning and the wider life of the school. We are looking for a practical, approachable and technically confident IT Technician who enjoys solving problems, helping people and making sure that technology is reliable when it is needed.

You will be a trusted point of contact for staff and pupils, responding to technical requests, from hardware and software faults to printing, connectivity and user‑access issues. You will investigate problems, find practical solutions and keep users informed throughout. You will also prepare and deploy devices, install approved software and support Bring Your Own Device (BYOD) and iOS arrangements, and help ensure that classroom, meeting and presentation technology is ready for use. Alongside day‑to‑day support, you will contribute to the maintenance and improvement of the school's IT environment. Working under the direction of the ICT Operations Manager, you will assist with routine system checks, account administration, security updates, equipment records and the implementation of approved upgrades and new services.

About you

You will bring experience of providing customer‑focused IT support, together with a practical understanding of computer hardware, operating systems, networks and common applications. You will be comfortable diagnosing and resolving technical issues, supporting a range of devices and explaining solutions clearly to people who may not have a technical background. A relevant IT qualification, apprenticeship or equivalent practical experience is required, with Apple or iOS technology, Microsoft 365 service desk systems or cloud‑based services would be an advantage.

About Wimbledon High School

Since 1880, Wimbledon High School GDST has been educating girls to go out into the world and make a difference. Our acclaimed pastoral programme GROW, enriching co‑curricular opportunities, character‑forging partnerships and our 'playful scholarship' approach to academic life make for a compelling environment where every individual can flourish and be herself. Located in the heart of Wimbledon, we are less than 20 minutes from central London.

Benefits

As part of the Girls' Day School Trust, the UK's leading network of independent girls' schools, we can offer a variety of benefits, such as:

• Competitive salaries and pay progression
• Access to extensive professional development opportunities GDST
• Flexible Pension Plan
• Training grants for qualifications
• Free life assurance benefit
• A discount of up to 50% on fees for children at GDST schools
• Interest free loans for