IT Technician

Hays; Preston; On-site; GBP 26,000 - 29,000; Full time

Job summary

An established multi-academy trust is seeking a dedicated IT Technician to join their team at a reputable secondary school in Lancashire. This exciting opportunity involves providing essential IT support to staff and students, ensuring smooth operations of hardware and software systems, and contributing to the implementation of innovative technologies in the classroom. With a commitment to employee development, the trust offers a competitive salary and a comprehensive benefits package, including generous annual leave and well-being initiatives. If you are passionate about IT and education, this role presents a rewarding career path in a supportive environment.

Benefits

31 days annual leave

Health scheme

Electric car scheme

Wellbeing benefits

Free on-site parking

Qualifications

• Experience in first line IT support with end users.
• Strong communication and customer service skills are essential.

Responsibilities

• Provide high level IT support to staff and pupils.
• Respond to IT requests related to hardware, software, and technologies.
• Complete software installations, hardware builds, and support AV equipment.

Skills

First line IT support

Hardware support

Software support

Customer service skills

Communication skills

Education

Experience in education sector

Tools

AV equipment

Interactive whiteboards

Network technologies

Job description

Your new company

This multi-academy trust has grown over the last 12 months and with further growth plans, it is important they have the right staff in place to continue the growth of the trust. With a secondary school joining the trust in September this year, they are now looking for an IT Technician to be based at this school on a full-time basis. The school is based in Lancashire, between Blackpool and Preston and has a good reputation locally. As a trust, they are an employer of choice as they offer competitive salaries, an excellent benefits package and further development and career progression.

Your new role

Reporting to the Head of IT, you will be responsible for providing a high level of IT support to staff and pupils across the school, working closely with the wider trust IT team. On a daily basis, this will involve responding to IT requests which may relate to hardware, software or bespoke educational technologies and ensuring that a resolution is achieved in a timely manner. You will be required to complete software installations and upgrades, hardware builds and installations, supporting with AV equipment and interactive whiteboards and with network issues. You will work closely with the trust IT team around the delivery of IT projects related to updating networks and technologies, introducing new technologies and systems and overall making a positive impact on the use of IT in the classroom.

What you'll need to succeed

In order to be successful in securing this position, you must possess first line IT support experience, ideally having worked in an environment where you have been face to face with end users. You will have experience supporting both hardware and software issues, with experience working in the education sector being advantageous. Strong communication and customer service skills are also essential.

What you'll get in return

In return, you will be paid a competitive salary of between £26,000 and £29,000 and also receive 31 days annual leave (plus bank holidays) and an attractive benefits package. These benefits include a health scheme, an electric car scheme, wellbeing benefits and free on-site parking. In addition, you will also be supported by the wider IT team and school support staff, allowing you to further develop your skills and experience working in this rewarding environment.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.