IT Technician

JR United Kingdom; Skelmersdale; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading vehicle dismantling company as an IT Technician, where you will provide essential technical support and ensure the smooth operation of IT infrastructure. This role offers the chance to work in a dynamic environment focused on sustainability and exceptional customer service. You will be responsible for troubleshooting hardware and software, managing networks, and supporting users, all while contributing to a greener future in the automotive industry. With a commitment to employee well-being and development, this position provides a supportive atmosphere to grow your technical skills and make a real impact.

Benefits

23 days of holiday plus bank holidays

Paid day to volunteer for charity

Healthcare Cash Plan

Recognition Hub

Contributory workplace pension scheme

Discounted shares

Cycle to Work Scheme

Life Assurance

Exclusive Discounts

Goal Support tools

Qualifications

• Minimum of 2 years' experience in an IT support or technician role.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Install, maintain, and troubleshoot hardware and software.
• Support end-users with technical issues via help desk requests.
• Maintain the security and continuity of IT services.

Skills

Computer Hardware

Operating Systems (Windows, Linux)

Network Troubleshooting

Server Management

Analytical Skills

Communication Skills

Customer Service

Technical Issue Diagnosis

Education

Relevant Certifications (CompTIA A+, Network+, Microsoft Certified: Azure Fundamentals)

Job description

Join The Green Parts Specialists as an IT Technician

The Green Parts Specialists are the UK's leading vehicle dismantling company, committed to providing high-quality recycled car parts. We pride ourselves on sustainable practices and exceptional customer service. Join our dynamic team and be part of the green revolution in the automotive industry.

We are currently recruiting an IT Technician to join our team based in Skelmersdale. This role involves providing technical support and ensuring the smooth operation of our IT infrastructure.

Your responsibilities will include installing, maintaining, and troubleshooting hardware and software, managing network and server environments, and supporting end-users with technical issues via help desk requests. You will also play a key role in maintaining the security and continuity of IT services to support our business operations.

What we need from you:

• Full driving license
• Good understanding of computer hardware, software, and operating systems (Windows, Linux)
• Proficiency in network troubleshooting and administration (TCP/IP, DNS, DHCP)
• Experience with server management, including Active Directory, Windows Server, and virtualization (Hyper-V)
• Ability to diagnose and resolve technical issues efficiently
• Strong analytical skills to identify root causes and implement solutions
• Excellent verbal and written communication skills for interacting with non-technical users and documenting processes
• Ability to explain technical concepts clearly and concisely to users with varying IT knowledge levels
• Capability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Attention to detail in maintaining system documentation and following procedures
• Strong teamwork skills for collaboration across departments
• Customer-focused approach with a commitment to high-quality support
• Willingness to learn new technologies and improve technical skills continually
• Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Azure Fundamentals) are a plus
• Minimum of 2 years' experience in an IT support or technician role

What we offer:

• Time For You: 23 days of holiday plus bank holidays, and an extra day for personal occasions
• Give Back: Paid day to volunteer for a charity of your choice
• Health & Wellness: Healthcare Cash Plan, virtual GP access, and claims for healthcare products and services
• Appreciation: Recognition Hub and E-card collection for celebrating special moments
• Your Future: Contributory workplace pension scheme
• Investment: Discounted shares in our global company
• Fitness & Health: Cycle to Work Scheme, fitness videos, and gym discounts
• Life Assurance: Life insurance coverage
• Exclusive Discounts: Deals hub for savings on everyday purchases and family activities
• Goal Support: Tools like Mortgage Advice, Life Coaching, and our Money Hub to help achieve your goals