IT Technician

Appoint-Ed; Manchester; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading educational institution in Manchester is seeking a junior IT Technician. This role offers comprehensive on-site training and a starting salary of £24,000, alongside a range of benefits including a local authority pension scheme and opportunities for career progression. The ideal candidate will have a degree in IT and experience in customer service, ready to support staff and students with IT issues in a supportive environment.

Benefits

Outstanding local authority pension (18.6% employer contribution)

Clear career progression

Cycle-to-work scheme

Childcare vouchers

Retail discounts

Free on-site parking

Qualifications

• Full right to work in the UK.
• Experience in a customer-facing role.
• Strong communication and problem-solving skills.

Responsibilities

• Provide first-line IT support for staff and students.
• Diagnose and resolve hardware/software issues.
• Support classroom tech and network devices.

Skills

Communication

Problem-Solving

Teamwork

Education

Degree in IT from a UK university

GCSEs in English and Maths

Tools

Windows 11

Microsoft Office and 365

Job description

Are you a junior IT Technician with great people skills, ready to kick-start your career in a supportive, forward-thinking environment?

Would you love a role where you can:

• Work closely with an experienced IT Manager?
• Receive paid, industry-recognised training?
• Join a team that genuinely supports your growth?

This could be the opportunity you've been waiting for. Manchester Academy is part of United Learning, and we're looking for a permanent IT Graduate to join the team. You'll be based on-site, helping staff and students with day-to-day IT support, troubleshooting, and maintenance.

Please note:

• If you've applied to the same role at Albion Academy, your CV is already under consideration. Please don't reapply for this one.
• We are unable to consider applicants who require visa sponsorship now or at any point in the future.
• You must live within a 45-minute commute of Manchester Academy. This role is entirely on-site.

The offer:

• 24,000+ salary
• 37.5 hours per week, Monday to Friday (8:00-16:00, with some flexibility)
• Outstanding local authority pension (18.6% employer contribution)
• Based at one site - no weekend or evening work
• Term-time working pattern
• All training paid for
• Clear career progression
• Cycle-to-work scheme, childcare vouchers, and retail discounts
• Free on-site parking

The role includes:

• First-line IT support for staff and students
• Diagnosing and resolving hardware/software issues
• Supporting classroom tech and network devices
• Maintaining user accounts, AV equipment, backups, and security
• Escalating more complex issues to the wider IT tea

To apply, you must have:

• Full right to work in the UK. Unfortunately, we're not able to offer visa sponsorship for this role.
• A degree in IT from a UK university
• Experience in a customer-facing role (any sector)
• GCSEs in English and Maths
• Confidence using:
  Windows 11
  Microsoft Office and 365 (Teams, OneDrive, etc.)
  Basic networking and user account setup
  AV equipment in classrooms
• Strong communication and problem-solving skills
• A friendly, professional manner
• A genuine interest in learning and improving
• A commitment to safeguarding and data protection

Interested?
Send your CV via this advert.

This role is subject to an enhanced DBS check (child workforce).