IT Technician

Essential Employment; Lincoln; On-site; GBP 21,000 - 29,000; Full time

Job summary

Essential Employment is recruiting for an ICT Technician on a full-time temporary basis in Lincoln. You will deliver operational and technical support to IT users, diagnosing and resolving issues across Airwave, telephony, PCs and Windows systems in line with IT standards and security policies.

You will specify, configure and implement varied IT equipment and software to meet service area requirements while adhering to pre-employment checks and company policies.

Qualifications

• ICT Technicians provide operational and technical support to IT service users.
• Diagnose, resolve service requests related to Airwave, Telephony, PCs, Windows OS, and standard/non-standard software.

Responsibilities

• Provide operational and technical support and advice to IT users.
• Analyse and resolve issues across IT equipment and software per IT standards and security policy.

Job description

JOB PURPOSE AND SCOPE:
ICT Technicians will be responsible for providing operational and technical support and advice to all users of IT services to ensure that operational issues and queries are diagnosed and resolved as quickly as possible. To analyse, research and evaluate all areas of Airwave, Telephony, PC, Windows operating system(s) including the Windows 10 Evergreen lifecycle, standard/non-standard software and peripheral technology in order to resolve service requests.
To specify, recommend, provide, configure and implement many varied items of IT equipment and supporting software in accordance with Service Area requirements, IT standards and the IT Security Policy.

This is a full time role on a temporary basis.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please beprepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.