IT Technician - Local Authority

Spinwell Global; Lincoln; On-site; GBP 27,000 - 38,000; Full time

Job summary

Spinwell Ltd is recruiting an IT Technician for a public sector assignment in Lincolnshire. The role covers advising users, managing endpoints with SCCM/Intune/AD, deploying VOIP and hardware refreshes, and maintaining accurate documentation.

The candidate will work on Windows 10, O365, and Azure environments, with on-call responsibilities and travel between sites as needed.

Qualifications

• Experience with endpoint management using SCCM, AD and Intune.
• Strong analytical and problem solving abilities.
• Proficient with Windows 10 and Office 365 environments.
• Knowledge of WAN/LAN networks including TCP/IP.
• Understanding of security basics and data protection.
• Full UK driving licence and willingness to travel between sites.
• Capable of working independently or as part of a team.
• Ability to communicate at all organisational levels.

Responsibilities

• Provide detailed advice and guidance on IT systems and services.
• Manage endpoints using tools like InTune, SCCM and AD.
• Oversee Airwave estate with Radio Manager.
• Admin Windows 10 lifecycle, testing and encryption basics.
• Support deployment of VOIP, laptops, mobiles and hardware refresh.
• Keep asset registers and docs up to date.
• Ensure systems are scalable, fit for purpose and valuable.
• Keep users informed on progress across requests.
• Offer innovative problem solving and solutions.
• Assist with project implementations with technical input.
• Provide out-of-hours support via on-call rota.

Skills

Endpoint management

Problem solving

Microsoft Windows 10

O365 / Office 365

Active Directory

InTune

SCCM

Azure administration

Communication

Flexibility

UK driving licence

Security clearance BPSS

Tools

SCCM

Active Directory

InTune

Azure

Knox

Radio Manager

Job description

Role: IT Technician x 2 REF 377648
Contract Length: Until 31/05/27
Location: Nettleham, Lincoln
IR35: Inside
Pay Rate to Intermediary: £23.73 per hour
Security Clearance: BPSS
Spinwell is recruiting for an IT Technician for an excellent opportunity within the public sector.

RESPONSIBILITIES OF THE IT TECHNICIAN

• Provide detailed advice and guidance to all users in the effective use of IT systems, products and services available to them.
• Management of endpoints utilising various technologies including InTune, SCCM, Knox and Azure-based administration
• Management of the Airwave estate using Radio Manager
• Management of the Windows 10 OS lifecycle, including application testing, security device control (encryption, data drive access) Feature Release updates.
• Assist with the on-going deployment of VOIP telephony, laptops, mobiles, Mobile Data Terminals and hardware refresh technology.
• Ensure documentation is current and up to date including asset registers, knowledge base and technical documentation.
• Ensure that systems remain supportable, expandable, fit for purpose, and capable of delivering ongoing business value and benefit.
• Ensure users are kept informed of progress at key stages within their request.
• Takes innovative approaches to problem solving and delivers inventive and creative solutions.
• Provide assistance and technical knowledge to aid the implementation of projects.
• Provides out of hours assistance to users and colleagues by participating in the IT out of hours on call service rota.

SKILLS/EXPERIENCE OF THE IT TECHNICIAN

• Management of endpoints and software/application installation via a variety of tools e.g., SCCM/Active Directory/InTune
• Good analytical skills for problem solving
• Knowledge of Microsoft operating systems and applications (Win10, O365)
• Detailed knowledge of the areas of responsibility e.g. endpoint management
• Knowledge of network topologies relating to WAN/LAN including TCPIP, Ethernet, etc.
• Knowledge of Microsoft Active Directory inc. Active Directory Security and Distribution Groups, Organisation Units and Group Policy
• Excellent communication and influencing skills in order to operate at all levels throughout the organisation.
• Demonstrates a flexible/adaptable approach to working practices and hours
• Open minded and able to accept and embrace change
• Ability to remain calm while working under pressure
• Attend external training courses and meetings out of force area
• Full UK driving licence as travel to other sites will be required.
• Achieve suitable security clearance
• Able to work alone or as part of a team
• Attention to detail to ensure asset registers are accurate

We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.

Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us