IT Technician

King Lifting; Bristol; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading crane hire company, King Lifting, seeks an IT Technician to support the IT department. The role involves providing IT support, managing requests, and working on various projects for system configuration. Ideal candidates should have substantial IT experience, excellent communication skills, and the ability to manage a busy workload.

Benefits

Competitive salary and benefits

Generous holiday entitlement

Company pension

Employee assistance programme

Reward scheme and discounts

Qualifications

• Minimum 3 years experience in IT infrastructure.
• Active Directory and Exchange Online administration.
• Ability to manage a busy workload under pressure.

Responsibilities

• Provide IT support to all users and manage support requests.
• Monitor stock levels of IT equipment and computing resources.
• Assist in the selection and deployment of new systems.

Skills

Analytical thinking

Problem-solving

Communication skills

Attention to detail

Time management

Confidence to communicate

Education

IT degree or equivalent practical experience

Good standard of education

Tools

Active Directory

Microsoft Office

Windows 10 and 11

IT asset management systems

Web and email security systems

Job description

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Full time

King Lifting provides safe, expert crane hire, bespoke contract lifting and plant machinery movement working throughout many different sectors which require heavy lifting expertise. We work throughout the UK and Europe and are head-quartered in Bristol where we also run a renowned Training Centre.

Avonmouth, Bristol

Full time

King Lifting provides safe, expert crane hire, bespoke contract lifting and plant machinery movement working throughout many different sectors which require heavy lifting expertise. We work throughout the UK and Europe and are head-quartered in Bristol where we also run a renowned Training Centre.

We are a modern family business with over 40 years of trading and today King Lifting has one of the strongest brands in the marketplace. Our people are our most important asset. We ensure commitment is recognised and rewarded through personal development programmes and excellent benefits packages.

Working within our busy IT Department, we have created a new exciting opportunity for an IT Technician who already has gained some all-round experience of providing IT support to all its users. As a key member of the team, you will support the smooth operation of our IT and communications software and systems, providing reactive and proactive assistance in good time to ensure that services are not disrupted for longer than is necessary.

This would ideally suit an individual who has gained previous IT experience but looking to gain a more intense exposure to all areas within this sector or looking for the next career opportunity and/or new challenges.

Brace yourself as this will an extremely busy and challenging position with ample opportunity to continually showcase your skillset, knowledge and service in turn providing great reward and job satisfaction.

Main Duties

• Triage initial support requests and direct/action accordingly
• Provide IT support from basic user administration through to project tasks
• Respond to user requests and assist via telephone, electronically or in person
• Escalate calls to and liaise with third party support providers/suppliers to resolve issues
• Monitor stock levels of IT equipment
• Monitor computing power, storage, licences and services
• Provide input and assistance to projects, including the selection, configuration and deployment of new systems and technologies
• Audit of device access, ensuring starters and leavers are processed effectively
• Document administrative tasks and procedures
  
  

Essential Requirements

• Good standard of education
• Full driving licence
• Analytical thinking, problem-solving and root cause analysis skills
• Attention to detail
• Excellent organisation and communication skills.
• Excellent time management with a flexible approach
• The ability to manage a busy workload whilst thriving under pressure
• Confidence to communicate with colleagues at all levels Essential Technical Experience:
• IT degree, qualification or equivalent practical experience
• A minimum of 3 years previous working experience within varied IT infrastructure and associated services
• Active Directory user/group/computer admin
• Windows file permission administration
• Understanding of Windows group policy (GPOs)
• Exchange 2016/Exchange Online user admin
• Windows 10 and 11, Microsoft Office and desktop applications
• PC builds and software installation
• Android and IOS mobile device setup and configuration using mobile device management systems
• IT asset management and ticketing systems
• Web and email security systems
• Telephony admin concepts (extensions, direct dial numbers, ring groups, pickup groups)
• Working knowledge of networking - switches, firewalls, wireless, IP - DHCP, DNS, VPNs
  
  

In Return

• Competitive salary and benefits
• Generous holiday entitlement
• Company pension, life assurance and other flexible benefits
• Employee assistance programme
• Reward scheme, shopping and retail discounts
  
  

This is an office-based role, so you must live within a daily commutable distance to Avonmouth. Our core office hours are 8.30am to 5.30pm, Monday to Friday.

Due to the nature of the role, work outside of core business hours may be required, sometimes at short notice. This may also include occasional travel to other Company sites which could involve an overnight stay.

To apply, please submit an up-to-date CV. To stand out from the rest, we encourage you to provide a cover letter explaining why you would be the ideal candidate for this role.

If you have not received a personal response from us within 14 days, please assume you have been unsuccessful, and we thank you for your interest.

King Lifting is an equal opportunities employer.

NO AGENCIES PLEASE

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Construction

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