IT Technician

Birmingham Diocesan Multi Academy Trust; Birmingham; In loco; GBP 24.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

28 days holiday

Local government pension scheme

Salary sacrifice schemes (techscheme)

Salary sacrifice schemes (cycle to go)

Descrizione del lavoro

Birmingham Diocesan Multi-Academy Trust is seeking an IT Technician to join its central IT services team. You will provide high-quality 1st and 2nd line support for schools, primarily in South Birmingham and Solihull, with travel to various sites.

The role is based at the MAT head office in Handsworth and involves coaching in digital solutions to improve learning experiences. The ideal candidate will be proactive, enthusiastic about IT, possess strong customer service and communication skills,

Competenze

• Proactive approach to problem solving.
• Enthusiasm for IT and technology.
• Enthusiasm for learning and self improvement.
• Experience supporting end users with technology.
• Knowledge of Office 365, Windows 10 and the Microsoft ecosystem.
• High standards of customer service and strong communication skills.
• UK driving licence and ability to travel between schools.

Mansioni

• Provide high-quality 1st and 2nd line IT support for the schools in the trust.
• Troubleshoot technical issues and assist with network maintenance.
• Contribute to development of digital solutions to enhance learning.
• Travel to schools around South Birmingham and Solihull as required.

Conoscenze

End user support

Formazione

Maths & English grade 4/C

Functional Skills Level 2

Strumenti

Office 365

Windows 10

Microsoft ecosystem

Descrizione del lavoro

Summary

Birmingham Diocesan Multi-Academy Trust is a West Midlands based multi-academy trust committed to providing high-quality education for all children in their schools through collaboration, challenge and targeted support.

We’re seeking an IT Technician join our central IT services team. Reporting to the Head of IT, the successful candidate will provide high-quality 1st and 2nd line support for the schools in our trust, primarily working with a group of schools around South Birmingham and Solihull. Your tasks will span a wide range of IT functions, from troubleshooting technical issues to assisting with network maintenance and contributing to the development of innovative digital solutions that enhance the learning experience.

This is a central position based at the BDMAT head office; however, travel to any of the schools in the trust will be required.

The ideal candidate will have:

• A proactive approach to problem solving
• Enthusiasm for IT and technology
• Enthusiasm for learning and self improvement
• Experience supporting end users with technology
• Knowledge of Office 365, Windows 10, and the Microsoft ecosystem
• High standards of customer service
• Good communication and people skills.
• Grade 4/C in Math’s and English or Functional Skills Level 2
• Must hold a UK Driving licence and be able to drive due to traveling to different schools - Mileage is paid for any traveling on top of salary.
• Based at Holy Trinity Primary Academy - Handsworth with travel to schools throughout the MAT

Why join the BDMAT IT team?

• Join an excellent team that is focused on moving to the next level
• Learn and help implement new technologies, best practice, and capital projects
• 28 days holiday, local government pension scheme, salary sacrifice schemes (techscheme, cycle to work)
• 52 weeks permanent contract
• Hours: 08.30am - 16.30pm
• ASAP start