IT Systems Support Technician

TN United Kingdom; Gloucester; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an IT Support Technician to join their team in Gloucester. This full-time role offers the opportunity to provide first and second line support for niche systems while ensuring compliance and assisting in product development. You will be part of a collaborative environment where your expertise in Linux administration and networking will be valued. With a competitive salary and a range of benefits, this position is perfect for those looking to make a significant impact in a secure and innovative setting.

Benefits

Matched contribution pension scheme

Employee share scheme

Employee shopping savings portal

Payment of Professional Fees

10-days special paid leave for reservists

Holiday Trading benefit

‘Be Kind Day’ for volunteering

Qualifications

• Experience in Linux administration and VMWare virtualization management.
• Good technical reporting skills, both written and verbal.

Responsibilities

• Provide first and second line support for bespoke systems.
• Monitor compliance and assist with documentation and product development.

Skills

Linux administration

Virtualisation management (VMWare)

Networking (CCNA)

Technical reporting skills

Electronics engineering

CE / CA Marking

Education

HNC / D in Electrical / Electronic Engineering

Data and Fibre comms principles

C&G communications cabling and networks

Job description

Social network you want to login/join with:

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Client:

Babcock International Group

Location:

Gloucester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

a815c152f6d5

Job Views:

24

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Job Title: IT Support Technician
Location: Tewkesbury, Gloucester
Compensation: Competitive Salary + Benefits
Role Type: Full time / Permanent
Role ID: SF

At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as an IT Support Technician at our Ashchurch site.

The role
As an IT Support Technician, you’ll have a role that’s out of the ordinary. You’ll be the First and Second line support for bespoke / niche systems.

Day-to-day, you’ll help with the following:

• Customer technical liaison, advice, and guidance
• Monitoring of compliance – CE, CA Marking or systems, postproduction
• Documentation – URDs, Tech Author, Requirements capture
• Product development and enhancement

This role is full time and based onsite at Ashchurch.

Essential experience of the IT Support Technician:

• Linux administration and Virtualisation management (VMWare)
• Networking – working towards CCNA.
• Good technical reporting skills both written and verbal.
• Electronics engineering with ability to undertake reverse engineering tasks.
• CE / CA Marking of productised platforms.

Qualifications for the IT Support Technician:

• HNC / D in Electrical / Electronic Engineering
• Data and Fibre comms principals
• C&G communications cabling and networks

Security Clearance

• The successful candidate must be able to achieve and maintain Developed Vetting (DV) security clearance for this role.
• Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK ()

What we offer

• Matched contribution pension scheme up to 8% of salary, with life assurance
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
• ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity