IT Systems Support Intern: Hands-On Tech & Troubleshooting

Brilliancesoft Limited; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A technology solutions company is seeking an enthusiastic IT Systems Support Intern to join their dynamic team in Birmingham. This role is ideal for students or graduates eager to gain practical experience in IT systems, troubleshooting, and infrastructure management. Responsibilities include assisting in hardware maintenance, providing technical support, monitoring system performance, and collaborating with the IT team on upgrades. This internship offers a unique opportunity to learn and grow in the IT field.

Responsibilities

• Assist in installation and maintenance of computer hardware and software.
• Provide first-level technical support to employees.
• Monitor system performance and report irregularities.
• Support network security protocols.
• Document common issues and prepare troubleshooting guides.
• Assist in setting up new user accounts.
• Perform system backups and data recovery tests.
• Maintain IT inventory records.
• Support software updates and patches.
• Help with printer and peripheral maintenance.
• Monitor email and internet usage compliance.
• Collaborate with the IT team on upgrades.
• Test new hardware and software solutions.
• Provide support for online meetings.

Job description

A technology solutions company is seeking an enthusiastic IT Systems Support Intern to join their dynamic team in Birmingham. This role is ideal for students or graduates eager to gain practical experience in IT systems, troubleshooting, and infrastructure management. Responsibilities include assisting in hardware maintenance, providing technical support, monitoring system performance, and collaborating with the IT team on upgrades. This internship offers a unique opportunity to learn and grow in the IT field.