IT & Systems Administrator - End-User Support & Security

Power Electrics; West of England; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Profit sharing

Training & progression

Holiday buy/sell scheme

Pension

Life assurance

Cycle to Work

Employee referrals

Holiday allowance

Job summary

Power Electrics is seeking an IT Support specialist to provide frontline helpdesk assistance across multiple depots. You will set up and support Windows and macOS devices, manage user accounts, and maintain asset inventories.

The role involves ensuring security, network basics, and smooth operation of IT services in a dynamic environment. The successful candidate will collaborate with teams, adapt to changing priorities, and contribute to continuous improvement within the IT department.

Qualifications

• Experience providing IT helpdesk support.
• Familiarity with Windows and macOS.
• Onboarding/offboarding using Active Directory / Entra ID.
• Asset/inventory management experience.

Responsibilities

• Respond to IT support tickets via phone, email, or in-person walk-ins.
• Install, configure, and troubleshoot desktops, laptops, printers, and mobile devices.
• Create email accounts and manage user profiles in Active Directory / Entra ID; handle permissions.
• Maintain asset and software license logs in internal databases.
• Support business systems including telephony, remote access, servers, printers, copiers, and scanners.
• Assist with basic network connectivity (Wi-Fi, LAN, DHCP, DNS) and apply security updates.

Skills

Organisational skills

Communication skills

Microsoft Windows

Active Directory

Entra ID

Networking basics

Team player

Job description

Power Electrics is seeking an IT Support specialist to provide frontline helpdesk assistance across multiple depots. You will set up and support Windows and macOS devices, manage user accounts, and maintain asset inventories.

The role involves ensuring security, network basics, and smooth operation of IT services in a dynamic environment. The successful candidate will collaborate with teams, adapt to changing priorities, and contribute to continuous improvement within the IT department.