IT Systems Administrator

Woodside Logistics Group; Belfast City District; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

33 days annual leave

Fully funded health plan

Long service recognition

Cycle to Work

Professional development

Role-specific training

Job summary

Woodside Logistics Group is seeking a proactive IT Systems Administrator to join our IT Department at Ballynure HQ. The role focuses on maintaining Windows Server environments, AD/M365/Azure services, 1st/2nd line support, and strengthening cyber security posture.

You will document IT support requests, support multi-site environments, and contribute to disaster recovery and security initiatives. Occasional travel to UK and Ireland sites is expected.

Qualifications

• Minimum of three years' experience in a similar IT Support or Systems Administrator role.
• Strong problem-solving and analytical skills.
• Ability to work under pressure and manage priorities.
• Ability to work independently and as part of a wider IT team.
• Willingness to work outside normal hours during planned maintenance.
• Interest in ongoing professional development.
• Experience with IT security best practices is desirable.

Responsibilities

• Record, track and document IT support requests through ITSM.
• Administer, maintain and support Windows Server environments and business systems.
• Manage Active Directory, Microsoft 365, Microsoft Entra ID and Azure services.
• Provide 1st and 2nd line user support for hardware and software issues.
• Install, configure and maintain workstations, laptops, mobile devices and peripherals.
• Monitor system performance, availability and capacity.
• Implement and maintain IT security controls and monitor security alerts.
• Maintain backups, recovery and disaster recovery procedures.
• Support network infrastructure including switches, firewalls, wireless networks and VPNs.
• Deploy software updates and security patches across the IT environment.
• Maintain IT documentation, asset registers and operational procedures.
• Contribute to cyber security initiatives and information security compliance.
• Escalate complex issues to senior IT staff or external providers.
• Develop knowledge of Group business applications (TMS, EDI, finance).
• Provide IT support across Woodside locations and travel to sites as needed.
• Work independently with initiative and manage assigned tasks.

Skills

IT experience

Problem-solving

Team collaboration

Tools

Active Directory

Microsoft 365

Azure

Microsoft Entra ID

VPNs

Job description

Competitive Salary | Career Development / Based in Ballynure

Woodside Logistics Group are recruiting for a full time Systems Administrator, to join our IT Department at our Ballynure Headquarters.

As one of the UK & Irelands leading logistics providers, we work across a wide variety of industry sectors as the trusted logistics provider for many leading manufacturers, retailers and distributors in the UK, Ireland and across Europe. With continued investment in our infrastructure, equipment, and technology we deliver a customer experience defined by reliability, value and peace of mind.

IT systems are essential to the successful day to day running of all group activities, every Woodsides Vehicle on the road is now connected to IT systems at group headquarters, Ballynure.

We are looking for a proactive IT Systems Administrator to support and maintain our organisation’s IT infrastructure while assisting with user support and helping strengthen our cyber security posture.

This role combines systems administration, cyber security practices, and user support. The successful candidate will ensure systems remain secure, reliable, and efficient, while also providing technical assistance to staff and contributing to ongoing improvements across the IT environment.

Your responsibilities will include:

• Record, track and document IT support requests, troubleshooting activities and resolutions through the IT service management process.
• Administer, maintain and support Windows Server environments, business systems and wider IT infrastructure.
• Manage Active Directory, Microsoft 365, Microsoft Entra ID and Azure services, including user accounts, access permissions and security configurations.
• Provide 1st and 2nd line technical support to users, diagnosing and resolving hardware, software, application and connectivity issues.
• Install, configure and maintain workstations, laptops, mobile devices and peripheral equipment.
• Monitor system performance, availability and capacity, ensuring the reliability of key IT services.
• Implement and maintain IT security controls.
• Monitor security alerts, investigate potential vulnerabilities and assist with the identification and resolution of security incidents.
• Maintain and support backup, recovery and disaster recovery procedures.
• Support network infrastructure, including switches, firewalls, wireless networks and VPN connectivity.
• Deploy software installations, updates and security patches across the IT environment.
• Maintain IT documentation, asset registers, configuration records and operational procedures.
• Contribute to ongoing cyber security initiatives, internal audits and information security compliance requirements.
• Escalate complex technical issues to senior IT colleagues or external third-party service providers where appropriate.
• Develop a good working knowledge of the Group's business applications, including Transport Management Systems (TMS), Electronic Data Interchange (EDI) and financial systems.
• Provide IT support across Woodside Group locations, including occasional travel to UK and Ireland sites as required.
• Work independently, demonstrate initiative and manage assigned tasks effectively.

Shift pattern:

Monday to Friday – 07:30–16:00 / 09:00–17:30 / 09:30–18:00.

On-call one week in four.

What We're Looking For

To be successful in this role, you'll need:

• Minimum of three years' experience in a similar IT Support, Systems Administrator or IT Infrastructure role. This may include up to one year's relevant university placement experience.
• Strong problem-solving and analytical skills, with the ability to investigate and resolve technical issues effectively.
• Ability to work well under pressure and manage competing priorities.
• Ability to work independently and as part of a wider IT team.
• A keen interest in current and emerging technologies, with a commitment to ongoing professional development.
• Willingness and flexibility to work outside normal business hours during planned maintenance activities when required.

It would also be beneficial to have:

• ITIL certification or an understanding of IT service management principles.
• Experience supporting multi-site IT environments, including networking, VPNs and cloud-based infrastructure.
• Knowledge and practical experience of backup, recovery and disaster recovery solutions.
• Familiarity with endpoint security and protection platforms.
• Experience administering Microsoft 365, Microsoft Entra ID and Azure environments.
• Knowledge of cyber security best practices and information security frameworks, such as ISO/IEC 27001.

What's in It for You?

You’ll benefit from:

• 33 days' annual leave.
• Fully funded health plan with Healthshield.
• Long service recognition.
• Cycle to Work Scheme.
• Opportunities for personal development.
• Role-specific training.

Our Commitment to Diversity & Inclusion

Woodside Logistics Group is committed to having an inclusive workplace where every team member feels they belong. If you require accommodations during the recruitment process or have questions relating to accessibility, please contact us.

Any offer of employment is conditional upon a clear pre-employment drug screening test.

Prospective employees are expected to disclose any unspent convictions during the recruitment process. A criminal record will not necessarily prevent an applicant from obtaining a position.