IT Systems Admin

present of AI; Greater London; On-site; GBP 45,000 - 60,000; Full time

Job summary

Humanoid is seeking a Jira/Confluence administrator to own and run configuration, governance, and improvements of the Atlassian tools. The role also covers hands-on IT support and operations, including accounts, devices, and identity management.

A strong candidate brings several years of Jira administration experience, solid identity knowledge, and the ability to discuss processes with non-technical teams. This position sits near a robotics programme and AI workflow context.

Qualifications

• Several years of Jira administration experience.
• Solid identity and access management knowledge.
• Ability to translate processes for non-technical teams.

Responsibilities

• Own and run Jira/Confluence configuration and governance.
• Hands-on IT support and operations (accounts, devices, identity, helpdesk).
• Communicate with non-technical teams to translate requirements.

Skills

Jira admin

Identity & access

Communication with non-technical teams

Tools

Jira

Confluence

Job description

This role centres on owning and running the company's Atlassian tools, mainly Jira and Confluence, with roughly half to two thirds of time on configuration, governance and improvement. The rest is hands on IT support and operations, covering accounts, devices, identity and everyday helpdesk work. A strong candidate brings several years of real Jira administration, solid identity and access knowledge, and the ability to talk process with non technical teams.

How it fits the AI era

The job is mostly about keeping the tools that teams use to plan and track work running well, and AI is starting to help with routine admin, reporting and support triage. What stays human is judgement about how processes should work, clean governance, and translating what teams need into sensible setups. The role sits close to a robotics company, so the systems it supports feed real engineering and operations work.

How it builds AI experience

Working here means supporting the tooling behind a humanoid robotics programme and its KinetIQ framework, so there is room to learn how AI assisted workflows and automation fit into engineering operations. Building experience could mean using Jira automation and scripting to cut manual admin, and getting familiar with how AI features appear in Atlassian and identity tools. The posting itself does not ask for AI skills, so this is a chance to grow them on the job.

Worth showing

• Workflow and permission design
• Confluence and Atlassian suite
• SSO and identity management
• Helpdesk and endpoint support

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About Humanoid

Humanoid builds humanoid robots for industrial work, paired with its KinetIQ AI framework (per the company).