Workplace Operations Associate

present of AI; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

Encord, a London-based AI data company, seeks an experienced Office Operations professional to run the day-to-day in our office while supporting people operations such as onboarding, vendor relationships, and compliance. You’ll build basic systems from scratch and juggle multiple initiatives with clear communication across teams.

The role emphasizes hands-on process improvement, automation of routine tasks, and maintaining a warm, human touch to welcome new joiners and events.

Qualifications

• Experience running core office operations in a fast-growing environment.
• Ability to design and implement onboarding steps for new hires.
• Vendor management and ensuring compliance in admin processes.
• Strong communication and attention to detail in a cross-team setting.

Responsibilities

• Manage day-to-day office operations for the London office.
• Coordinate onboarding, supplies, new hire setup and facilities.
• Support events, scheduling and logistics for teams and large gatherings.

Skills

Office operations

Onboarding setup

Vendor management

Process improvement

Tools

Ticketing software

Automation tools

Job description

How it fits the AI era

This role runs the day to day of a London office while also supporting people operations: scheduling, supplies, new hire setup, events and special projects. A strong candidate has already run core office operations and has built basic systems from scratch, such as onboarding steps, vendor relationships and compliance items, during a period of fast growth. It also calls for juggling several initiatives at once, like an office move or a large gathering, with close attention to detail and clear communication across teams.

Much of the routine side of this work, such as tracking supplies, scheduling and keeping onboarding checklists in order, can be partly automated, and the posting itself prefers hands on experience streamlining routine processes. What stays human is the judgment and warmth: reading a room, solving a problem before anyone raises it, and making new joiners and events feel handled. The role sits inside an AI data company, so comfort with tools that speed up admin is a plus rather than the core of the job.

How it builds AI experience

The AI exposure here is indirect: the company builds data infrastructure for physical AI, so the operations work supports teams doing that, and the posting only prefers, not requires, experience automating routine processes. A candidate can build relevant experience by learning common automation and ticketing tools and applying them to onboarding and office workflows. That shows the process improvement mindset the role asks for without overstating technical depth.

Worth showing

• Office operations ownership
• Building systems from scratch
• Onboarding process setup
• Event and logistics planning

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About Encord

A data platform that helps AI teams manage, label and clean the video, sensor and image data that trains robots, self-driving cars and other physical AI systems.