IT Support Trainee | Mentorship, Certifications & Career Path

Placements24; Southampton; Híbrido; GBP 8100 - 11 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Structured training program

Mentorship from IT professionals

Industry certifications

Clear career progression

Resumo da oferta

Placements24 is seeking an ambitious IT Support Technician Trainee in Randburg, Gauteng, to gain hands-on experience across hardware, software, and networks. You will assist users, document issues, and participate in structured training with mentorship from IT professionals.

This entry-level program focuses on practical skills, professional growth, and opportunities to earn industry-recognized certifications within a dynamic services environment.

Qualificações

• Foundational IT support interest or experience.
• Familiarity with Windows and macOS.
• Understanding of hardware and networking basics.
• Strong written and verbal communication.

Responsabilidades

• Provide first-level technical support to end-users via phone, email, and in-person.
• Install, configure, and maintain hardware, software, systems, and networks.
• Diagnose and resolve technical hardware and software issues.
• Document support activities and resolutions.
• Assist with user account management and permissions.
• Escalate unresolved issues to senior staff.

Conhecimentos

IT support

Windows

macOS

Customer service

Troubleshooting

Ferramentas

Networking

Descrição da oferta de emprego

Placements24 is seeking an ambitious IT Support Technician Trainee in Randburg, Gauteng, to gain hands-on experience across hardware, software, and networks. You will assist users, document issues, and participate in structured training with mentorship from IT professionals.

This entry-level program focuses on practical skills, professional growth, and opportunities to earn industry-recognized certifications within a dynamic services environment.