IT Support Apprentice

Placements24; Southampton; Híbrido; GBP 3000 - 4500; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Structured IT apprenticeship training

Career growth

Certifications

Mentorship program

Resumo da oferta

Placements24 in Randburg is seeking an enthusiastic IT Support Apprentice to join the technical team. The role provides hands-on experience in hardware, software troubleshooting, and basic network support, with mentorship from experienced IT professionals.

The position offers hybrid work, combining in-office and potential remote support, and aims to develop skills in system administration, user support, and cybersecurity basics.

Qualificações

• Grade 12 with focus on technical subjects.
• Interest in IT, computers, and technology.
• Basic understanding of Windows/macOS and networking.

Responsabilidades

• Provide first-level IT support to end-users for hardware, software, and network issues.
• Assist in installation, configuration, and maintenance of computer systems and peripherals.
• Troubleshoot and resolve technical problems efficiently.
• Maintain IT documentation and support logs.
• Learn to manage user accounts and permissions within the network.

Conhecimentos

Strong IT interest

Problem-solving

Excellent communication

Formação académica

Grade 12 / Matric

Descrição da oferta de emprego

About the Role

Our client is seeking an eager IT Support Apprentice to join their technical team in Randburg . This apprenticeship provides hands-on experience in providing crucial IT support, troubleshooting hardware and software issues, and maintaining network infrastructure. You will learn from experienced IT professionals, developing essential skills in system administration, user support, and cybersecurity basics. Working in a hybrid model, you'll gain exposure to both in-office and potentially remote support scenarios. This role is perfect for individuals passionate about technology, problem-solving, and building a solid career in IT support within the vibrant business environment of Randburg .

Key Responsibilities

• Provide first-level technical support to end-users for hardware, software, and network issues.
• Assist in the installation, configuration, and maintenance of computer systems and peripherals.
• Troubleshoot and resolve technical problems efficiently and effectively.
• Maintain accurate IT documentation and support logs.
• Learn to manage user accounts and permissions within the network environment.

Requirements

• Grade 12 (Matric) certificate with a focus on technical subjects.
• A strong interest in IT, computers, and technology.
• Basic understanding of operating systems (Windows/macOS) and networking concepts.
• Good problem-solving and analytical skills.
• Excellent communication and interpersonal abilities.

Benefits

• Structured IT support training and mentorship program.
• Competitive apprenticeship salary.
• Exposure to a wide range of IT technologies and systems.
• Opportunity for certifications and career growth in the IT field.
• Valuable practical experience in a dynamic setting in Randburg .