IT Support Technician (Field Based)

Allied Technical Services (UK) Ltd.; Chelmsford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in IT support is seeking a full-time IT Support Technician to provide technical assistance in schools. The role involves troubleshooting desktop computers and printers, requiring excellent problem-solving and communication skills. A valid UK driving licence and Enhanced DBS check are essential.

Qualifications

• Experience working in a similar role.
• Desktop Computers and Printer Support experience.

Responsibilities

• Provide technical support and troubleshooting for desktop computers.
• Support printers and perform computer repairs.
• Field-based role requiring a valid UK driving licence.

Skills

Technical Support

Troubleshooting

Problem-Solving

Communication

Education

IT-related degree

CompTIA A+ certification

Job description

Company Description

ATS, established in 2002, is a Managed Service Provider offering IT Support, Solutions, Consultation, and Installation services in the South East. Based in Sidcup, our team supports over 100 schools, colleges, and businesses in London and Kent.

Role Description

This is a full-time on-site role for an IT Support Technician working in schools in the Guildford area. The IT Support Technician will be responsible for providing technical support, troubleshooting desktop computers, printer support, and computer repair on a day-to-day basis. This is a field-based role; hence, a valid UK driving licence and your own car are essential. In addition, as the role includes working in the Education Sector, an Enhanced DBS check will be carried out.

Qualifications

• Technical Support and Troubleshooting skills
• Desktop Computers and Printer Support experience
• Computer Repair knowledge
• Strong problem-solving abilities
• Excellent communication skills
• CompTIA A+ certification is a plus
• Experience working in a similar role
• IT-related degree or certification