IT Support Technician Apprentice

Getting In Limited; Gloucester; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established technology service provider is seeking an IT Support Technician Apprentice to join their growing team. This role offers extensive on-the-job training and exposure to new technologies, making it an excellent opportunity for anyone looking to kickstart their career in IT. The apprentice will be involved in daily business activities, manage support tickets, and assist with customer requests, all while enjoying a tailored career development path. If you are passionate about technology and eager to learn, this position could be the perfect fit for you.

Qualifications

• Strong IT skills with exposure to Cyber Security and Windows Support.
• Excellent communication and customer care skills are essential.

Responsibilities

• Perform daily BAU activities and manage support tickets.
• Handle customer requests and conduct occasional site visits.

Skills

Communication skills

IT skills

Customer care skills

Administrative skills

Analytical skills

Cyber Security Exposure

Windows Support experience

Office 365 experience

Education

Level 3 Information Communications Technician Apprenticeship

Job description

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Apply to: IT Support Technician Apprentice

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IT Support Technician Apprentice

Apply From: 31/01/2025

Learning Provider

Delivered by GLOUCESTERSHIRE COLLEGE

Employer

MERGEIT LIMITED

Vacancy Description

Your duties will include:

• Performing daily BAU activities
• Managing support tickets
• Managing customer requests and urgent activities
• Occasional customer or Data centre site visits

Key Details

Vacancy Title

IT Support Technician Apprentice

Employer Description

Merge IT is a growing Technology Service Provider who is looking to grow its team with the appointment of a new IT Support Technician. Due to the uptake of the cloud services within our customers and ever changing IT landscape, this role is critical to the continued development of our company. We will offer extensive on the job training, exposure to a number of new technologies, a varied set of daily responsibilities coupled with an interesting and tailored career development path. We will also offer a dedicated time to develop new skills.

Vacancy Location

2 PULLMAN COURT GREAT WESTER GLOUCESTER GL1 3ND

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000299050

Key Dates

Apply From

31/01/2025

Closing Date For Applications

2025-02-11 23:59:59

Interview Begin From

Possible Start Date

2025-03-03 00:00:00

Training

Training to be Provided

• Information Communications Technician Apprenticeship Standard Level 3
• Training will be delivered both in College and in the workplace

Learning Provider

GLOUCESTERSHIRE COLLEGE

Skills Required

Communication skills, IT skills, Customer care skills, Administrative skills, Analytical skills, Cyber Security Exposure, Windows Support experience, Office 365 experience

Apply Now