IT Support Technician

JR United Kingdom; Northampton; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Une entreprise de services IT et de cybersécurité recherche un Technicien de Support dynamique pour rejoindre son équipe technique. Ce rôle offre une occasion unique de développer votre carrière en fournissant un support de premier ordre à une clientèle variée, avec une attention particulière sur la formation et le développement professionnel. L'entreprise propose des bonus annuels, ainsi que des options de travail hybride pour une meilleure flexibilité.

Benefits

Bonus de fin d'année

Soutien à la formation et certification

Remboursement de frais de kilométrage

Couverture santé

Congés d'anniversaire

Assurance santé

Couverture décès

Qualifications

• 3+ ans d'expérience en support IT ou administration système.
• Connaissance solide des environnements Windows et des plateformes cloud.

Responsibilities

• Installer et configurer du matériel et des logiciels pour une clientèle diversifiée.
• Supporter et dépanner des serveurs Windows et des environnements virtuels.
• Gérer Microsoft 365, Azure, et d'autres services cloud.

Skills

Installation et configuration de matériel/logiciel

Support et dépannage serveurs Windows

Gestion de Microsoft 365 et Azure

Compétences en cybersécurité

Excellentes compétences en communication

Job description

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Location: Omagh (hybrid working available)

The Role

A leading managed IT and cybersecurity services provider is seeking a skilled and motivated Support Technician to join their dynamic technical team. This is a fantastic opportunity for someone with hands-on IT experience who’s looking to grow their career in a supportive, forward-thinking environment.

• End-of-Year Bonuses – Company-wide and performance-based.
• Training & Certification Support – Stay ahead of industry trends.
• Mileage Reimbursement – 33p per mile for travel.
• Health Coverage – Access to a health plan.
• Hybrid working options, with flexibility when needed.
• Company-wide rewards scheme and generous annual bonus structure.
• Additional perks including birthday leave, health insurance, and death-in-service cover.
• Join a company that truly invests in your development — training provided and encouraged.

Key Responsibilities:

• Installing and configuring hardware/software on-site and remotely for a diverse client base.
• Supporting and troubleshooting Windows servers (2016/2019/2022), desktops (Windows 10/11), and virtual environments (Hyper-V, VMware).
• Deploying and managing Microsoft 365, Azure, Intune, SharePoint, and other cloud services.
• Implementing and supporting cutting-edge cybersecurity tools and network security systems.
• Delivering first-class customer support both remotely and face-to-face.
• Contributing to project planning, design, and technical documentation.

Key Requirements:

• 3+ years of experience in IT support or systems administration.
• Strong knowledge of Windows environments, networking, virtualization, and cloud platforms.
• Proven ability to install, configure, and troubleshoot cybersecurity products.
• Excellent communication and customer service skills.
• Full driving license with access to a vehicle (mileage reimbursed for site visits).

This is your chance to be part of a growing team with a strong reputation and a genuine commitment to its people and clients.

Interested in learning more or ready to apply?