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IT Support Technician

JR United Kingdom

Bournemouth

Hybrid

GBP 30,000 - 45,000

Full time

5 days ago
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Job summary

A leading managed IT and cybersecurity services provider is seeking a skilled Support Technician to join their dynamic team. This role involves hands-on IT support, including installing hardware and software, supporting Windows servers, and managing cloud services. The company offers a supportive environment with training, end-of-year bonuses, and strong development opportunities.

Benefits

End-of-Year Bonuses
Training & Certification Support
Mileage Reimbursement
Health Coverage
Birthday Leave
Health Insurance
Death-in-Service Cover

Qualifications

  • 3+ years experience in IT support or systems administration.
  • Strong knowledge of Windows environments, networking, virtualization, and cloud platforms.
  • Proven ability to install and troubleshoot cybersecurity products.

Responsibilities

  • Installing and configuring hardware/software for clients.
  • Supporting and troubleshooting Windows servers and desktops.
  • Managing Microsoft 365, Azure, and other cloud services.

Skills

Customer Service
Communication
Troubleshooting
Cybersecurity
Networking

Job description

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Location: Omagh (hybrid working available)

The Role

A leading managed IT and cybersecurity services provider is seeking a skilled and motivated Support Technician to join their dynamic technical team. This is a fantastic opportunity for someone with hands-on IT experience who’s looking to grow their career in a supportive, forward-thinking environment.

  • End-of-Year Bonuses – Company-wide and performance-based.
  • Training & Certification Support – Stay ahead of industry trends.
  • Mileage Reimbursement – 33p per mile for travel.
  • Health Coverage – Access to a health plan.
  • Hybrid working options, with flexibility when needed.
  • Company-wide rewards scheme and generous annual bonus structure.
  • Additional perks including birthday leave, health insurance, and death-in-service cover.
  • Join a company that truly invests in your development — training provided and encouraged.

Key Responsibilities:

  • Installing and configuring hardware/software on-site and remotely for a diverse client base.
  • Supporting and troubleshooting Windows servers (2016/2019/2022), desktops (Windows 10/11), and virtual environments (Hyper-V, VMware).
  • Deploying and managing Microsoft 365, Azure, Intune, SharePoint, and other cloud services.
  • Implementing and supporting cutting-edge cybersecurity tools and network security systems.
  • Delivering first-class customer support both remotely and face-to-face.
  • Contributing to project planning, design, and technical documentation.

Key Requirements:

  • 3+ years of experience in IT support or systems administration.
  • Strong knowledge of Windows environments, networking, virtualization, and cloud platforms.
  • Proven ability to install, configure, and troubleshoot cybersecurity products.
  • Excellent communication and customer service skills.
  • Full driving license with access to a vehicle (mileage reimbursed for site visits).

This is your chance to be part of a growing team with a strong reputation and a genuine commitment to its people and clients.

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