IT Support Technical Analyst

ZipRecruiter; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a dynamic investment management firm in Central London as an IT Support Analyst. This full-time, office-based role offers a fantastic opportunity to work in a vibrant environment, supporting diverse IT needs. You'll be responsible for troubleshooting Windows and MacOS systems, managing networking protocols, and utilizing device management tools. This role not only provides a competitive day rate but also the chance to collaborate with a major financial services organization. If you're passionate about IT support and eager to make an impact, this position is perfect for you!

Qualifications

• Strong knowledge of troubleshooting for Windows and MacOS environments.
• Experience in IT Support within Financial Services is essential.

Responsibilities

• Provide IT support and troubleshooting for Windows and MacOS systems.
• Manage networking protocols and device management tools effectively.

Skills

Troubleshooting and support - Windows

Troubleshooting and support - MacOS

Networking protocols (TCP/IP)

VPNs

DNS

LAN/WAN

Device management tools: Intune

Device management tools: SCCM

Ticketing systems: Jira

Ticketing systems: ServiceNow

IT Support experience in Financial Services

Job description

Job Description

Your new company

• An Investment Management Firm based in Central London

Your new role

• This is a full-time, office-based role for an IT Support Analyst

What you'll need to succeed

• Knowledge of troubleshooting and support - Windows, MacOS
• Understanding of networking protocols: TCP/IP, VPNs, DNS, LAN/WAN, routers, firewalls
• Knowledge of device management tools: Intune, SCCM
• Experience with ticketing systems like Jira, ServiceNow
• Previous experience working in an IT Support role within the Financial Services / Investment Management industries

What you'll get in return

An exciting opportunity to join an international organisation working with a major financial services organisation. Furthermore, a competitive day rate for this role will be offered in addition to your own dedicated Hays Consultant to guide you through every step of the application process.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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