IT Support Engineer (Urgent)

InterQuest Group; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading financial services organization is seeking an IT Support Engineer to join their London team. This role offers a dynamic environment providing hands-on support across various technologies, including desktop and network support, cloud platforms, and endpoint management. Candidates should have 3+ years of experience in IT support, with strong knowledge of Windows, Microsoft 365, and Azure.

Qualifications

• 3+ years in IT support roles (1st/2nd line), ideally within financial services.
• Strong knowledge of Windows 10/11, Microsoft 365, Azure, and Citrix.
• Detail-oriented with excellent communication and problem-solving skills.

Responsibilities

• Provide daily support for desktops, networks, telephony, and mobile devices.
• Monitor and maintain local IT infrastructure, including backups and storage.
• Support cloud and collaboration tools: Azure, Microsoft 365, Citrix.

Skills

Windows 10/11

Microsoft 365

Azure

Citrix

Networking concepts

Scripting (PowerShell, Python)

SQL

Communication

Problem-solving

Education

Degree in IT or related field

Job description

Join to apply for the IT Support Engineer (Urgent) role at InterQuest Group.

A leading financial services organisation is seeking a Desktop Support Analyst to join their London-based team. This role offers an exciting opportunity to work in a dynamic, high-performing environment, providing hands-on support across a wide range of technologies.

You will support approximately 100 users across multiple offices, handling 1st and 2nd line support tasks with exposure to 3rd line support. The role covers desktop and network support, cloud platforms, and endpoint management.

Key Responsibilities

• Provide daily support for desktops, networks, telephony, video conferencing, and mobile devices
• Monitor and maintain local IT infrastructure, including backups, storage, and virtualisation
• Support cloud and collaboration tools: Azure, Microsoft 365, Citrix, Intune, Teams/Zoom
• Administer mobile devices via MS Intune & Endpoint
• Produce clear documentation and follow IT procedures
• Liaise confidently with staff and external partners at all levels

Skills & Experience

• 3+ years in IT support roles (1st/2nd line), ideally within financial services or a corporate environment
• Strong knowledge of Windows 10/11, Microsoft 365, Azure, and Citrix
• Experience with telephony systems, voice recording, and endpoint security tools
• Understanding of networking concepts (LAN/WAN/VLAN), scripting (PowerShell, Python), and SQL
• Detail-oriented with excellent communication and problem-solving skills

Desirable Qualifications

• Degree in IT or a related field
• Certifications such as CCNA or Microsoft Azure (not essential)

This is a fantastic opportunity to join a well-established financial services firm where your contribution will support critical business operations. If you’re proactive and technically skilled, and seeking a broad and varied role—this could be the perfect move.

InterQuest Group acts as an employment agency for this vacancy. We are an equal opportunities employer and welcome applications from all qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex, or sexual orientation. Please inform us if you require reasonable adjustments during the recruitment process.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Hospitals and Health Care
• Non-profit Organizations
• Government Administration