IT Support Engineer Jobs UK 2026 – Amazing Aston University Sponsorship Opportunity

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Vantagens oferecidas por esta oferta de emprego

On-site gym and pool

30 days leave + 13 bank vacation

Staff discounts

Resumo da oferta

Aston University in Birmingham is seeking a highly experienced IT Support Engineer to join our Digital Services Desktop Support team and help deliver and continuously enhance end-user IT services across the University.

This on-site role requires a problem-solver who takes ownership, communicates clearly, and is eager to grow technical skills while supporting staff and students with devices and operating systems.

Qualificações

• Degree or HND in a related subject (or equivalent professional experience).
• Experience in an academic or large organisational IT environment preferred but not essential.
• Ability to deploy, configure, maintain and retire end-user devices.
• Strong communication and teamwork skills.

Responsabilidades

• Provide second-line IT support to staff and students.
• Deploy, configure, maintain and retire end-user devices.
• Diagnose and fix technical problems and maintain precise case notes.
• Collaborate with colleagues, suppliers and service partners.

Conhecimentos

Customer service

Troubleshooting

End-user support

Communication

Formação académica

Degree in related subject

Ferramentas

Windows OS

PC hardware

Laptop deployment

Descrição da oferta de emprego

Job Title: IT Support Engineer
Agency: Aston University Main Campus, Birmingham
Location: United Kingdom
Salary/Rate: £31236 – £36636 / year

IT Support Engineer Jobs UK 2026 – Amazing Aston University Sponsorship Opportunity

Job Type:Full Time

Location:Birmingham

Employer:Aston University

Job Description in Full

Closing Date:23.59 hours BST on Monday 20 July 2026

Interview Date: Wednesday 05 August 2026

Ref: 0748-26A

Release Date:Monday, July 06, 2026

We are searching for a highly experienced, customer-driven IT Support Engineer to join our Digital Services Desktop Support team and help deliver and continuously enhance end-user IT services across the University. This role is perfect for a problem solver who appreciates aiding others, taking ownership of their work and continuing to grow their technical skills.

In this hands-on work, you will be responsible for deploying, configuring, maintaining and retiring a variety of digital devices such as PC’s, laptops, tablets and associated accessories. You will give excellent second-line assistance to staff and students, diagnose and fix technological problems, maintain clear and precise case notes and work collaboratively with colleagues, suppliers and service partners to provide a consistent and dependable user experience.

You’ll have experience of working in a busy, customer-centred IT environment and be confident supporting and setting up end-user devices and operating systems. We are looking for a self-starter, comfortable working independently, with good prioritisation skills and a willingness to share expertise and help develop others in the team. Must have a collaborative, inclusive style and strong communication abilities.

We are establishing a Digital Services team that is diverse and inclusive and a place where everyone can succeed. We particularly welcome applications from women and from groups currently under-represented in IT support roles.

We offer a vibrant and active staff community with options to join staff-led groups to aid with wellbeing, inclusivity and positive workplace culture. These include Aston Community Volunteering, Inspiring Women at Aston, Inclusive Aston, Aston Wildlife and the Aston Parents and Carers Network.

Please note this is a full time, on-site role — 5 days a week.

You must have a degree or HND in a related subject (or similar professional experience). Experience of working within an academic or large organisational setting would be an advantage but is not essential.

The role may include some lifting of equipment and sometimes out-of-hours work. You will be issued with a Digital Services uniform for on-campus tasks.

We retain the right to close this vacancy early should we receive a high number of applications. We would advise that you apply as soon as possible to avoid disappointment.

What we provide

• The campus of Aston University is situated in the heart of Birmingham, which is well served by bus and train lines.
• Huge potential for training and growth.
• 30 days bookable leave plus an extra 13 days bank vacation and University Closure days (generous yearly leave scheme).
• Daily discounts to various activities and retailers.
• Great family-friendly policies.
• On-site gym and pool with staff discounted membership.
• Click here to learn more about our Benefits and Rewards.

Aston University may be allowed to sponsor persons who already have a Skilled Worker Visa issued before 04 April 2024. If you require sponsorship, eligibility will be assessed if you are shortlisted for the post by Aston University. We are unable to ensure the eligibility of individuals before shortlisting.

The University respects the rights of freedom of speech and academic freedom and is committed to uphold and safeguard these rights within the law. No person will be rejected an offer of employment at Aston University on the grounds of their authorised expression of views, ideas or opinions.

Aston University values equal opportunity and invites applications from all sectors of the community. Equality and diversity are promoted in all its work . We try to have strong inclusiveness strategies in place, to encourage colleagues to feel confident and free in being themselves in the workplace.

Recommendations for AI-supported applications.

We have no control over whether candidates use AI tools to assist their application, but we do ask that all entries be your own experience, achievements and motivation. Please make sure that your application is in your own voice and talents, so we know what you can provide to the role.

Additional Details:

See here for additional info on Skilled Worker visa eligibility:
https://www.gov.uk/skilled-worker-visa