IT Support Engineer

Onyx-Conseil; Woking; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a skilled 2nd/3rd Line Support Analyst to enhance user operations in Woking. This role involves providing deskside and network support, ensuring effective IT solutions for local users. You will engage with third parties and utilize ITIL processes to manage both BAU and project work. If you are passionate about IT support and looking for your next career move, this opportunity offers a chance to make a significant impact in a dynamic environment.

Qualifications

• Experience in 2nd/3rd Line Support with a focus on ITIL processes.
• Proficient in Active Directory and Office 365.

Responsibilities

• Provide deskside and network support to local users.
• Collaborate with third parties for effective IT solutions.

Skills

2nd/3rd Line Support

Deskside Support

Network Support

Active Directory

Office 365

ITIL Processes

ITSM Systems

Job description

2nd/3rd Line Support Analyst - Woking

Our European client is looking for an experienced 2nd/3rd Line IT Support Analyst to enable local users to operate effectively. You will have experience of 2nd/3rd Line Support and be confident working deskside/Server Room on Networks, Infrastructure and Laptops.

Responsibilities:

1. Working with Third Parties
2. Familiarity with ITIL processes and ITSM systems
3. Experience in both Deskside and Network Support
4. Active Directory
5. Office 365
6. BAU and Project Work
7. On Site

If this could be your next career move, please forward your CV.

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

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