IT Support Engineer

JR United Kingdom; Manchester; Hybrid; GBP 25,000 - 40,000; Full time

Job summary

A leading Microsoft Partner in Manchester seeks an IT Engineer for a dynamic role involving both project and support duties. You will join a friendly team focused on client solutions, providing technical support remotely, with opportunities for professional growth through training and certifications in a supportive environment.

Benefits

Monthly social events and meals out

Flexible working, Monday to Friday with no on call

Paid for Microsoft Certifications

State of the art offices in Cheadle Hulme

Qualifications

• Experience in 1st and 2nd level IT support.
• Strong knowledge of Windows Server and Networking.
• Ambitious IT Engineer prepared to learn and grow.

Responsibilities

• Providing remote technical support for external clients.
• Resolving support tickets and logistical involvement in projects.
• Participating in trainings and personal development.

Skills

Technical Support

IT Support

Networking

Firewalls

Windows Server

Active Directory

Job description

Social network you want to login/join with:

An established Microsoft Partner who has been established for over 20 years is on the lookout for a new team member due to new client wins and expansion! This is a great chance to join a business which will allow you to undertake a mixture of project and support duties from day one. This company prides themselves on their close-knit and friendly team environment. Could you be the next to benefit from this?

You will provide technical support remotely for the business's external clients. Your duties will include: Resolving and escalating tickets, involvement in large projects (upgrades, rollouts, migrations), technical research for client solutions, logging and updating IT support issues and partaking in technical training and personal development sessions.

Benefits include:

• Monthly social events and meals out

• Flexible working, Monday to Friday with no on call!

• Hybrid working after probation

• Friendly team

• Paid for Microsoft Certifications

• State of the art offices in Cheadle Hulme

As well as a good financial package and an encouraging workplace, the company also boasts an infrastructure of constantly updated technologies that you will be working with. Their current Technology stack includes some of the below:

• Windows Server up to 24

This job will suit an ambitious IT Engineer who is looking to take the next step in their career and work with amazing technologies daily. The learning potential here is incredible and you have the support you need amongst the team to move through the ranks speedily and successfully. Please send through your CV if you think this one looks good for you!

Keywords: IT Support,1st Line Support, 2nd line Support, Desktop Support, Remote Support, Senior IT, IT Support Company, Networking, Firewalls, Windows Server, Exchange, Office 365, Active Directory, Managed Services Provider