IT Support - Education

PLANET RECRUITMENT SERVICES LTD; Croydon; On-site; GBP 29,000 - 35,000; Full time

Job summary

PLANET RECRUITMENT SERVICES LTD is seeking an IT Support Engineer - Education for a site-based role at a leading independent school in Wallingford, Oxfordshire. The role offers a 32k salary and focuses on user support and IT system administration.

You will work with Windows 11, Office 365, Server 2019/2022, networks, firewalls, Intune and AV systems, ensuring reliable teaching tech and secure, up-to-date infrastructure for students and staff.

Qualifications

• Experience supporting and administering the technologies listed.
• Clear communication with teaching and support staff.
• A methodical, customer-focused approach to issue resolution.

Responsibilities

• Resolve all user support issues.
• Administer the school's network and IT systems.

Skills

Windows 11

Microsoft Office 365

Microsoft Server 2019/2022

Wired & wireless networks

Firewalls & content filters

PCs & laptops

Mobile devices

Intune

Audio-visual systems

Tools

Intune

Job description

Job Description

Role: IT Support Engineer - Education

Salary: 32k

Location: Croydon

As a leading technology provider, our client uses the latest technologies to manage and maintain their customers' IT systems. Operating at the forefront of their industry, they work very closely with a range of schools and colleges and are now looking to recruit an IT Support Engineer who will be site based at a leading independent school in Wallingford, Oxfordshire.

Primary Purpose :

The role is varied and interesting, working with leading technologies in a school who are investing in enterprise grade infrastructure to support next generation teaching and learning..

As an IT Support Engineer, you will be responsible for resolving all user support issues, as well as administration of the school's network and IT systems.

To be considered for this role, you must have experience of supporting and administering some of the following technologies:

• Windows 11, Microsoft Office 365
• Microsoft Server 2019 / 2022
• Wired and wireless networks, firewalls and content filters
• PC's, Laptops, mobile devices and audio-visual systems
• Intune

Most importantly, as an IT Support Engineer, it is essential that you are a clear and logical thinker with a quality approach to customer service. You should also be a good communicator with excellent social skills, ensuring that the teaching and support staff at the school are kept up-to-date with the progress of issue resolution.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.