IT Support - Education

PlanetRecruitment; Croydon; On-site; GBP 28,000 - 32,000; Full time

Job summary

PlanetRecruitment is seeking an IT Support Engineer for a leading independent school in Wallingford, Oxfordshire. The role is site-based and focuses on maintaining and supporting enterprise-grade IT infrastructure to underpin teaching and learning.

You will resolve user issues, administer Windows 11/Office 365, Microsoft Server 2019/2022, and manage network services, firewalls and AV systems. Strong communication and customer-service ethos are essential.

Qualifications

• Experience supporting and administering Windows 11 and Office 365.
• Experience with Windows Server 2019/2022.
• Knowledge of wired/wireless networks, firewalls and content filters.
• Experience supporting PCs, laptops, mobile devices and AV systems.
• Clear, logical thinker with excellent communication and customer service skills.

Responsibilities

• Resolve user IT issues across the school.
• Administer and maintain the school’s IT systems and network.
• Support teaching staff with issue resolution and updates.
• Assist with AV systems and classroom technology.

Skills

Windows 11

Office 365

Microsoft Server 2019/2022

Networking

Firewalls/Content filters

PCs/Laptops/Mobile devices/AV systems

Job description

Salary: GBP28000 - GBP32000 per annum

Location: Croydon

As a leading technology provider, our client uses the latest technologies to manage and maintain their customers’ IT systems. Operating at the forefront of their industry, they work very closely with a range of schools and colleges and are now looking to recruit an IT Support Engineer who will be site based at a leading independent school in Wallingford, Oxfordshire.

Primary Purpose :

The role is varied and interesting, working with leading technologies in a school who are investing in enterprise grade infrastructure to support next generation teaching and learning..

As an IT Support Engineer, you will be responsible for resolving all user support issues, as well as administration of the school’s network and IT systems.

To be considered for this role, you must have experience of supporting and administering some of the following technologies:

• Windows 11, Microsoft Office 365
• Microsoft Server 2019 / 2022
• Wired and wireless networks, firewalls and content filters
• PC’s, Laptops, mobile devices and audio-visual systems

Most importantly, as an IT Support Engineer, it is essential that you are a clear and logical thinker with a quality approach to customer service. You should also be a good communicator with excellent social skills, ensuring that the teaching and support staff at the school are kept up-to-date with the progress of issue resolution.