ICT Technician - Schools

hireful; Wembley; On-site; GBP 29,000 - 33,000; Full time

Job summary

hireful in Wembley, North West London is seeking an ICT Technician/IT Support Technician to support schools with first-class IT services. You will manage IT systems, install hardware and software, and provide excellent customer service to schools, acting as the main link between schools and the company.

The role requires experience in school IT support and familiarity with Windows Desktop, Microsoft 365, Windows Server, and related technologies.

Qualifications

• Experience in an IT Support role, preferably up to 2nd line.
• Experience working in a secondary school providing IT support.
• Experience installing, maintaining and fixing IT equipment (servers, software, networks, telephony).
• Experience supporting Windows Desktop, Microsoft 365, Windows Server, Active Directory, Hyper-V, Chromebooks and Apple devices.

Skills

IT support

2nd line support

customer service

school IT experience

Tools

Windows Desktop

Microsoft 365

Windows Server

Active Directory

Hyper-V

Chromebooks

Apple devices

Job description

Are you a school ICT Technician or IT Support Technician looking for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. You'll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software - all while delivering excellent customer service that schools can rely on. You'll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on...

Role:

ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, IT Technician, Field IT Support Engineer, School IT Support, IT Field Technician, Network Manager

Location:

Wembley, North West London

Salary:

£29k-£33k base salary + mileage payments and great benefits

What you will bring to the role:

• Previous experience in an IT Support role, preferably up to 2nd line level would be great
• Experience of working within a secondary school providing IT support is an absolute must.
• Experience installing, maintaining and fixing IT equipment e.g. Servers, Software, Networks, Hardware and telephony
• Experience supporting Windows Desktop, Microsoft 365, Windows Server, Active Directory, Hyper-V, Chromebooks and Apple devices would be great but are not all essential.
• Excellent customer services skills with a passion for providing a customer facing first class service.