IT Support and Systems Technician

Sadler Recruitment; Cardiff; On-site; GBP 25,000 - 30,000; Full time

Job summary

An established industry player in Cardiff is seeking a proactive IT Support and Systems Technician to join their dynamic IT Department. This role offers a fantastic opportunity to provide essential support and develop the service desk function while working with a small, experienced team. You will gain hands-on experience with various technologies, including Azure and Active Directory, while advancing your skills in a collaborative environment. If you're self-motivated and eager to grow in the IT field, this position is perfect for you.

Benefits

Competitive salary and benefits package

Professional development and training opportunities

Additional paid leave

Collaborative work environment

Qualifications

• Understanding of infrastructure setups and IT maintenance.
• Experience with Microsoft technologies and good communication skills.

Responsibilities

• Provide 1st and 2nd level IT support across multiple sites.
• Help develop the service desk function and IT infrastructure.

Skills

Microsoft Windows

Microsoft Office

Office 365

Azure

Entra

Active Directory

Networking

Telecommunications

Infrastructure Setup

Communication Skills

Education

Bachelor's Degree in IT or Computer Science

Job description

Role: IT Support and Systems Technician

Salary: £25,000+ per annum

Location: Onsite 5 days in the Cardiff office

Sadler Recruitment is working in partnership with a leading city centre-based organisation in Cardiff, looking to hire an on-site IT Technician.

We are looking for a proactive and enthusiastic individual to work in the IT Department as an 1st level Technician. This role is an exciting opportunity to provide support and help develop the service desk function, infrastructure, reports, and associated setup at several sites across South Wales. This includes networking, telecommunications, Intune, Entra, Azure, Servers, and Active Directory.

The IT Technician will report to the Head of IT, and this person has a proven track record in training and skills development. This role will be a combination of 1st-level and 2nd-level support with the opportunity to advance your skills quickly and work across the full spectrum of IT.

Essential skills

• Full UK driver's license and access to a car for travelling to other sites throughout the week.
• Understanding of infrastructure setups.
• Experience with Microsoft Windows, Microsoft Office and Office 365, Azure, Entra and Active Directory.
• Experience in helping with the analysis, set-up and implementation of IT infrastructure and maintenance.
• Good understanding of computer systems (hardware/software) and networks.
• Self-motivated, proactive and hard working.
• Good communication skills, both written and verbal, at all levels.

Desirable

• Bachelor's Degree in IT or Computer Science (or equivalent) is desirable.
• Previous experience in an ICT Service Desk or IT Support role.

What We Offer

• A collaborative work environment with a small, experienced IT team.
• Opportunities to advance skills in all areas of IT.
• Competitive salary and benefits package, including additional paid leave.
• Professional development and training opportunities.

We will be reviewing applications and interviewing candidates on an ongoing basis, and we encourage you to submit your application early. We reserve the right to close this vacancy once a successful candidate is appointed. We may close this vacancy earlier than the deadline as applications are being reviewed regularly throughout the advertised period, and interviews may take place for suitable candidates

For immediate consideration, please send your CV today