IT Support and Systems Technician

JR United Kingdom; Cardiff; On-site; GBP 25,000 - 30,000; Full time

Job summary

An established industry player in Cardiff is seeking a proactive IT Support and Systems Technician to join their dynamic team. This exciting role involves providing essential support across various sites in South Wales, focusing on IT infrastructure, service desk functions, and user assistance. Ideal candidates will possess a strong understanding of Microsoft technologies, networking, and communication skills. With opportunities for professional growth and development, this position offers a competitive salary and benefits package. Join a collaborative environment where your contributions will make a real impact on the IT services provided.

Benefits

Collaborative work environment

Opportunities for professional development

Competitive salary and benefits package

Additional paid leave

Qualifications

• Proven track record in training and skills development.
• Experience in ICT Service Desk or IT Support role.

Responsibilities

• Provide 1st and 2nd level IT support.
• Help develop the service desk function and infrastructure.

Skills

Microsoft Windows

Microsoft Office

Office 365

Azure

Entra

Active Directory

Networking

Telecommunications

Computer systems (hardware/software)

Good communication skills

Education

Bachelor's Degree in IT or Computer Science

Job description

Social network you want to login/join with:

IT Support and Systems Technician, cardiff

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Client:

Sadler Recruitment

Location:

cardiff, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Role: IT Support and Systems Technician

Salary: £25,000+ per annum

Location: Onsite 5 days in the Cardiff office

Sadler Recruitment is working in partnership with a leading city centre-based organisation in Cardiff, looking to hire an on-site IT Technician.

We are looking for a proactive and enthusiastic individual to work in the IT Department as an 1st level Technician. This role is an exciting opportunity to provide support and help develop the service desk function, infrastructure, reports, and associated setup at several sites across South Wales. This includes networking, telecommunications, Intune, Entra, Azure, Servers, and Active Directory.

The IT Technician will report to the Head of IT, and this person has a proven track record in training and skills development. This role will be a combination of 1st-level and 2nd-level support with the opportunity to advance your skills quickly and work across the full spectrum of IT.

Essential skills

• Full UK driver's license and access to a car for travelling to other sites throughout the week.
• Understanding of infrastructure setups.
• Experience with Microsoft Windows, Microsoft Office and Office 365, Azure, Entra and Active Directory.
• Experience in helping with the analysis, set-up and implementation of IT infrastructure and maintenance.
• Good understanding of computer systems (hardware/software) and networks.
• Self-motivated, proactive and hard working.
• Good communication skills, both written and verbal, at all levels.
• Bachelor's Degree in IT or Computer Science (or equivalent) is desirable.
• Previous experience in an ICT Service Desk or IT Support role.

What We Offer

• A collaborative work environment with a small, experienced IT team.
• Opportunities to advance skills in all areas of IT.
• Competitive salary and benefits package, including additional paid leave.
• Professional development and training opportunities.

We will be reviewing applications and interviewing candidates on an ongoing basis, and we encourage you to submit your application early. We reserve the right to close this vacancy once a successful candidate is appointed. We may close this vacancy earlier than the deadline as applications are being reviewed regularly throughout the advertised period, and interviews may take place for suitable candidates

For immediate consideration, please send your CV today