IT Support Analyst

Conex Europe; Leeds; On-site; GBP 33,000 - 35,000; Full time

Job summary

A global law firm is seeking an IT Support Analyst based in Leeds to provide deskside support. The successful candidate will bring over three years of PC support experience and strong troubleshooting skills, particularly with Windows 10 and various remote computing tools.

Qualifications

• At least 3 years' experience in PC helpdesk and support.
• Experience with mobile devices and remote access tools.
• Good knowledge of the Microsoft Suite.

Responsibilities

• Perform Deskside support role within the team.
• Assist team members in troubleshooting and diagnosing issues.

Skills

Windows 10

PC troubleshooting

Remote Computing

Zoom

WebEx

Teams

Job description

IT Support Analyst - Global Law firm

33-35k + Bens - Leeds - Office based role.

Global law firm have a fantastic opportunity for an IT support specialist to perform a Deskside support role within this successful team.

To be successful in this role, you will have at least 3 years' experience in PC helpdesk and support or an equivalent combination of education and experience. You'll also have experience with mobile devices, remote access tools and web conferencing systems

Supporting Windows 10 and core application suite, including the Microsoft Suite and the various firm's applications.

Good knowledge of Remote Computing, including Zoom, WebEx, Teams.

Good PC troubleshooting skills and assist other team members in troubleshooting and diagnosing issues.