IT Support

Building Careers UK; Runcorn; On-site; GBP 28,000 - 35,000; Full time

Job summary

Building Careers UK is offering an IT Support & AI Developer role tailored for graduates and entry-level candidates. Based in Runcorn, you will combine first-line IT support with opportunities to research, test and deploy AI tools and automation across the business.

You will contribute to data and systems transitions, collaborate with third-party providers, and develop digital solutions while learning and growing in a hands-on environment.

Qualifications

• Curious and motivated with interest in AI and digital innovation.
• Some coding or scripting experience gained through education or personal projects.
• Knowledge of Python, JavaScript, AI tools or software development is advantageous.
• Experience with Next.js or ability to learn quickly for website maintenance.

Responsibilities

• Provide first-line IT support and troubleshoot hardware/software issues.
• Assist in research, testing and roll-out of AI tools and automation across the business.
• Help with coding, scripting and development of digital solutions.
• Assist in IT transition tasks and data transfers across systems and providers.
• Support maintenance of security practices and IT administration tasks.
• Support uploading of social media content and website maintenance using Next.js.

Skills

Coding

Scripting

Python

JavaScript

AI tools

Automation

Education

Degree in CS/IT/Software Development

Tools

Next.js

Claude

Microsoft 365

Automation tools

Job description

IT Support & AI Developer - Graduate / Entry Level

Location: Runcorn, Cheshire

Salary/Package: £28,000 - £35,000

Job Type: Full-time, Permanent

About the Company

Our client is a management-owned residential construction business specialising in multi-family, affordable, build to rent and specialist living schemes across the UK.

The business traces its roots back to 1955 in the North West. It has delivered more than 7,700 homes, worth over £1.3 billion in contract value, for housing associations, local authorities and build to rent investors.

Their services cover design and build, land-led partnerships, build to rent forward funding and turnkey delivery. Design, project management and fit-out are kept in-house, and the business uses tools such as 3D scanning and Autodesk Revit.

The business holds A1 ratings with leading warranty providers and has won a long list of industry awards. It is known for long-term client relationships, attention to detail and a safety-first culture.

Following its move to an independent, management-owned business and with continued growth, they are looking to appoint an IT Support & AI Developer to help shape how the business uses technology and AI.

The Role

This is an excellent opportunity for an enthusiastic, technically minded person to start their career in IT and explore the world of artificial intelligence, coding and automation in a commercial environment.

The role combines first-line IT support with the chance to research, test and roll out AI tools and automation across the business. You will help colleagues work more efficiently and improve everyday processes.

You will also play a key part in the business's IT transition. This includes moving data and systems from the previous group to new providers, managing server and historical data transfers, and working with third-party IT suppliers.

Previous commercial experience is not essential. The role would suit a recent graduate, an aspiring IT professional or someone with a strong interest in technology who has a proactive attitude, a willingness to learn and coding experience or personal projects to show.

Key Responsibilities

IT Support & Administration

• Providing first-line IT support, troubleshooting hardware, software and general technical issues.
• Setting up and configuring computers, laptops, user accounts and applications.
• Supporting colleagues with IT queries and escalating more complex issues where necessary.
• Supporting general IT administration and helping maintain good IT security practices.
• Testing, maintaining and documenting IT systems and solutions.
• Procuring hardware and software.

AI, Coding & Automation

• Researching new AI technologies, tools and applications that could benefit the business, including AI platforms such as Claude.
• Exploring and implementing ways to use AI tools to improve efficiency and productivity.
• Spotting opportunities to automate repetitive tasks and streamline processes.
• Helping with coding, scripting and the development of digital solutions.
• Maintaining the company website, which is built with Next.js.
• Supporting the upload of social media content.

IT Transition & Supplier Management

• Supporting the transfer of data from the previous company to the new provider.
• Managing server and historical data transfers.
• Working with third-party service providers and suppliers.

About You

Curious, motivated and enthusiastic about technology, with the confidence to investigate problems and try new ideas.

A strong interest in AI, new technologies and digital innovation.

Some coding or scripting experience, gained through education, personal projects or employment.

Experience with Next.js, or the ability to pick it up quickly, for website maintenance.

An interest in IT support and troubleshooting technical issues.

Good analytical and problem-solving skills.

Strong communication skills and a helpful, approachable manner.

A willingness to learn, take initiative and develop new technical skills.

Knowledge of Python, JavaScript, AI tools, Microsoft 365, automation or software development would be advantageous.

A degree or qualification in Computer Science, IT, Software Development or a related subject would be beneficial but is not essential.

What's on Offer?

Competitive salary, depending on experience.

Full-time, permanent position.

Hands-on experience across IT support, AI, coding and automation.

A key role in shaping how a growing business uses technology and AI.

Involvement in a major IT and data transition project.

The chance to contribute ideas and see them put into practice.

Long-term career development within an established, award-winning business.

Building Careers UK is an equal opportunities employer. We welcome applications from all suitably qualified candidates.

Please Note: Due to the high volume of applicants, only those shortlisted will be contacted.

INDCOM