IT Service Transition Lead | Flexible Work & Benefits

REPLY; Greater London; In loco; GBP 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive Salary

Bonus Scheme

Private Healthcare Insurance

25 Days Annual Leave + Bank Holidays

Training & Development Budget

Enhanced Parental Leave

Pension

Descrizione del lavoro

Solirius Reply, part of the Reply Group, is a technology consultancy delivering strategic IT services and digital transformation. We partner with public and private sector clients to design, build, and operate secure, user-centric solutions that create measurable impact.

The IT Service Transition Manager role ensures seamless handover of new or updated IT services into live environments, bridging Project Delivery, Development and Service Operations to manage release readiness and operational

Competenze

• 5+ years in IT Service Management, with at least 3 years in Service Transition/Release Management

Mansioni

• Transition Governance & Planning: Define, maintain and enforce the Service Transition framework, gate criteria and readiness checklists across all project lifecycles.

Conoscenze

ITIL 4 Foundation

ServiceNow

Jira Service Management

Release Management

CI/CD

Stakeholder Management

Vendor Management

Cross-functional Facilitation

Communication

IT Service Management

Strumenti

ServiceNow

Jira Service Management

Descrizione del lavoro

Solirius Reply, part of the Reply Group, is a technology consultancy delivering strategic IT services and digital transformation. We partner with public and private sector clients to design, build, and operate secure, user-centric solutions that create measurable impact.

The IT Service Transition Manager role ensures seamless handover of new or updated IT services into live environments, bridging Project Delivery, Development and Service Operations to manage release readiness and operational