IT Service Delivery PM — Hybrid London (12m Contract)

Synapri; Greater London; Hybrid; GBP 92,000 - 129,000; Full time

Job summary

Synapri in London is seeking a Service Delivery Project Manager for a 12-month contractor role to orchestrate end-to-end IT service delivery across the programme. You will lead multidisciplinary teams, external vendors and key business stakeholders to ensure transitions to delivery milestones are on time, on budget and meet high customer satisfaction.

The role requires SC clearance eligibility and a hybrid London work pattern, with governance, risk and change management at the core to maximise

Qualifications

• Experience delivering IT services end to end within large programs.
• Strong governance, planning and risk management skills.
• Knowledge of ITIL, PRINCE2 and AGILE frameworks.
• Ability to coordinate cross-functional teams and external vendors.
• Experience with government or defence programs is preferred.

Responsibilities

• Coordinate cross-functional teams across planning, transition and delivery.
• Manage communications with stakeholders and suppliers.
• Oversee service readiness and transition into operations.
• Track milestones, budgets and risks with regular reporting.

Skills

Project management

IT service delivery

PRINCE2

AGILE

ITIL

Stakeholder mgmt

Govt/Defence programmes

Tools

MS Project

Jira

Job description

Synapri in London is seeking a Service Delivery Project Manager for a 12-month contractor role to orchestrate end-to-end IT service delivery across the programme. You will lead multidisciplinary teams, external vendors and key business stakeholders to ensure transitions to delivery milestones are on time, on budget and meet high customer satisfaction.

The role requires SC clearance eligibility and a hybrid London work pattern, with governance, risk and change management at the core to maximise